Library and Knowledge Services Intern, Brattle Group, (Boston, MA)
Posted January 5, 2023
Description:
The Brattle Group, a privately held, global economic consulting firm, is seeking a part-time Library & Knowledge Services Intern in our Boston office. This paid internship will be a six-month assignment to start and will report to the Senior Knowledge Services Specialist. The intern will provide general support to the Library & Knowledge Services offerings across the firm with a strong initial focus on knowledge management, cataloging, and documentation. This position requires the intern to be in the office at least once per week.
SOME OF THE DAY-TO-DAY RESPONSIBILITIES INCLUDE:
- Knowledge Management (KM) system support
- Create and populate records in the firm’s project information database (Sage); perform regular updates to records based on ongoing project work
- Assist in the development of a consistent taxonomy for use across the firm’s databases.
- Collaborate with members of the Marketing and Legal teams to fill data gaps and errors in existing records.
- Work with KM Specialist to improve workflows and develop a knowledge base.
- Cataloging using the Library’s ILS (Soutron)
- Create and implement a standard operating procedure for cataloging new acquisitions (articles, books, eBooks, new databases, etc.)
- Manage catalog queue, working through a backlog of uncatalogued content and adding new content
- Organize physical collection in the Boston office
- Documentation of Library Operations and Resources
- Develop Library team project management workflows
- Collaborate with team to update existing user manuals
- Take the lead on evaluating and researching workflow tracking systems (reference tracker)
- Update existing Library user guides and develop guides for newly licensed databases
- Update the Library & Knowledge Services intranet (SharePoint)
THE CANDIDATE
The position requires a critical thinker with a sense of curiosity, keen attention to detail, strong organizational, time management and communication skills, and an interest in knowledge management. The ideal candidate will be an individual who loves to collaborate but is also a proven self-starter and is able to thrive in a fast-paced environment. Other requirements include:
- Library graduate school student (or similar program) interested in corporate libraries who has completed a reference and cataloging course; knowledge management coursework preferred
- Experience with an ILS and/or reference management software
- Familiarity with basic principles, standards, and best practices regarding controlled vocabularies and metadata
- A working knowledge of Microsoft Outlook/Office Suite and experience with SharePoint, or a willingness to learn
- Dedicated focus on customer service while exercising good judgment in the handling of confidential information and matters
- Excellent writing/proofing skills
THE EMPLOYER
The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has over 400 talented professionals across four continents. For more information, please visit our website.
EQUAL OPPORTUNITY
The Brattle Group is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
We encourage all applicants to click here to review our full Equal Employer Opportunity Statement and here for more information on our commitment to promoting equity and inclusion across all identities and experiences.