Circulation Assistant, Whipple Free Library, (New Boston, NH)

Posted January 5, 2023

One of our beloved staff is leaving us to pursue another career.  The Whipple Free Library is seeking a new circulation assistant to join our close-knit library family. We are seeking someone who enjoys working with the public, is passionate about libraries, dependable, and has a great sense of humor.   

Hiring Wage: $15.75- $16.50 per hour

Job Summary:

The circulation assistant will be responsible for delivery of friendly, high-quality public service in a public library setting. Performs routine tasks associated with the operations of the Whipple Free Library. This position involves working with the public and maintaining confidentiality. The primary responsibilities are checking in and out library materials, registering new patrons, answering phones, and assisting the public with library related services. This position also includes opening and closing the library.  One evening a week and Saturdays in rotation are required.

Duties and Responsibilities:

·         Checking-in and checking-out of library materials on our Apollo ILS system

·         Generating reserve reports and locating materials

·         Registering new patrons and updating patron records for existing patrons

·         Answering phones quickly and professionally 

·         Maintaining the appearance of the library

·         Using Google Calendar to book meeting rooms

·         Overseeing the opening and closing of the library

·         Assisting patrons with the library computers, copier, faxing, e-readers, and other library related technology

·         Other circulation desk tasks as required

Minimum Qualifications:

Demonstrated interest in libraries or related customer service work. 1-3 years of customer service experience. Previous library experience preferred. High School Diploma or GED. Strong computer skills, both PC and Mac. Must be a team player and willing to collaborate. Social media experience.  Strong attention to detail.

A background check will be required.

New Boston is a history rich community. We at the library strive to play a role serving our community by providing information, a meeting place, and programming with a friendly and professional atmosphere. We are an Equal Opportunity Employer.

Please view the full job description here or at www.whipplefreelibrary.org.

How to Apply

To apply, please send a cover letter and resume, along with three professional references to Tanya Ricker, Director, at [email protected] This position is posted until filled.