Access Services Specialist, Harvard Library, Harvard University, Cambridge, MA

Posted December 16, 2022

Job Description

Access Services actively supports the teaching and research mission of the Harvard Library by providing circulation, access and borrowing, and other public services as well as operations such as the Harvard Depository, interlibrary loan, and collection management that facilitate virtual and physical access to information resources within and outside the University. Access Services staff members are expected to provide services at the highest level of patron satisfaction while utilizing best practices to meet patron needs. Additionally, Access Services staff members are committed to delivering high-quality customer service; timely access to collections; maintaining the integrity and security of library resources and materials; and accommodating user needs in accordance with the priorities and objectives of the Harvard Library.

This full-time position is based in the Harvard Law School Library and reports to the Access Service Manager for the Law School Library and the Divinity School Library. This position will be expected to cross train to support the Divinity Library as needed. Under direction, this position performs a combination of complex duties within the Access Services Department to provide access to the Harvard Library collection. Work is performed within broad parameters defined by general organizational requirements and established practices and precedents. Academic year hours are Sunday, 9:30am-5:30pm; Monday-Thursday, 8am-4pm. Summer hours are Monday-Friday, 10am-6pm .

Library hours may vary from the formal University calendar. The regular schedule for this position may include work on holidays, inclement weather, and official University closings. Assigned hours may change throughout the year based on the Academic Calendar or departmental needs at the beginning of the semester. Approval for requests for time off during these periods is at the discretion of the supervisor based on business need.

To view the complete position description and to apply, see here.