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Temp Circulation Supervisor, Concord Public Library, Concord, NH

Overview

Salary 

$45,344.00 – $65,686.40 Annually

Location 

Concord, NH

Job Type

Full-Time

Department

Library

Job Number

2023-55

Closing

12/23/2022 11:59 PM Eastern

Description

Concord Public Library has a temporary opening for a Circulation Supervisor covering for an extended leave of absence. Expected to cover at least 12 weeks beginning in January, 2023.

Weekly schedule includes once closing shift of 11-8, otherwise day shift. Part of rotation for Saturday coverage as well. Sundays off! Paid Holidays for temps (President’s Day).

Oversees the daily operations of circulation and ensures excellence in customer service. Supervises the Library Pages.  

Examples of Duties

  • Carries out supervisory duties of circulation staff on main floor in accordance with various federal, state, and local policies and procedures; hires, trains, plans, assigns, directs, supervises, and evaluates personnel.
  • Oversees weekly library pages scheduling.
  • Responsible for cash drawer transactions, reconciliation and deposits. 
  • Handles delinquent accounts in conjunction with contracted service.
  • Issues overdue notices and lost materials billing.
  • Maintains high customer visibility through scheduled hours at the desk and responding to incoming patron telephone calls and in-person inquiries; responds to patron issues and complaints.
  • Answers directional, informational, and reference questions for patrons by telephone and in person; interprets and explains library policies and procedures.
  • Chairs regularly scheduled staff meetings; prepares agenda in consultation with supervisor; serves on various other committees as assigned.
  • Maintains statistical information regarding library circulation and reports findings to division heads and Library Director on monthly basis.
  • Oversees processing of library cards for Concord businesses.
  • Assumes administrative responsibilities for cash drawer and daily deposits as required.
  • Works at branches as necessary; checks out books and answers reference questions.
  • Performs other related duties as assigned.

Typical Qualifications

Education and Experience:

  • Bachelor’s degree or equivalent from a four-year college or University in Library Sciences or other related field; and,
  • One year of progressively responsible related experience.
  • Any combination of education, training and experience which provides the required knowledge, skills and abilities required for the job.
  • ALA accredited MLS a plus!

Supplemental Information

Knowledge of:

  • Library policies, procedures, terminology, and materials.
  • General office procedures.
  • Computer usage and applications.
  • Basic mathematical computations, such as addition, subtraction, multiplication, and division.
  • Principles and practices of supervision.

Skill in:

  • Communicating clearly and effectively, both orally and in writing.
  • Supervising the work of others, including monitoring work and evaluating performance.
  • Assisting patrons with various library services and operations.
  • Using a computer to enter and retrieve information.
  • Understanding and carrying out oral and written instructions.
  • Sorting and categorizing library books and materials in standard order.
  • Making change in money.

Mental and Physical Abilities to:

  • Interpret, apply, and explain library and material check-out policies and procedures.
  • Establish and maintain effective working relationships with library personnel and patrons.
  • Perform the duties of the position while intermittently sitting, standing, stooping, bending, or crouching.
  • Frequently lift light and occasionally heavy objects.
  • Use tools or equipment requiring a high degree of dexterity.
  • Distinguish between shades of color.

Working Conditions:

  • The work is performed in an office or library.
  • The employee is exposed to dust, dirt, grease, and irritating chemicals.

Application

The link to apply and more information can be found here: https://www.governmentjobs.com/careers/concordnh/jobs/3823725/temp-circulation-supervisor