Access Services Coordinator (2 open positions), Harvard Libraries, Cambridge, MA
Posted August 15, 2022
Description:
Access Services actively supports the teaching and research mission of the Harvard Library by providing circulation, privileges, and other public services as well as operations such as the Harvard Depository, interlibrary loan, and collection management that facilitate virtual and physical access to information resources within and outside the University. Access Services staff members are expected to provide these services at the highest level of patron satisfaction while utilizing best practices to meet patron needs. Additionally, Access Services staff members are committed to delivering high-quality customer service; timely access to collections; maintaining the integrity and security of library resources and materials; and accommodating user needs in accordance with the priorities and objectives of Harvard Library.
Reporting to Baker Library’s Manager, Contemporary Collections, Public Services, at Harvard Business School Baker Library, as part of the Curriculum and Learning Services Department, this position performs duties of an advanced nature within Access Services to provide access to Harvard Library collections. The Access Services Coordinator has responsibility for assuring the smooth functioning of the full range of circulation and public services at Baker Library and assists with the oversight of the physical facilities during assigned hours. Work is performed with a high degree of judgement and latitude.
We are hiring for two open positions. These positions works as part of a team of Baker Library Access Services Coordinators. Work schedule is determined in collaboration with colleagues and may change throughout the year.
- One position has 35 hour schedule that falls between the following hours: Academic session: Monday-Friday 8:30am-7:00pm; Summer session and January: Monday-Friday, 8:30 am-5:00pm. The schedule may vary based on departmental needs and may require occasional weekend hours.
- One position has 35 hour schedule that falls between the following hours: Academic session: Sunday Noon-7:00pm and Monday-Thursday 8:30am-7:00pm; Summer session and January: Monday-Friday, 8:30 am-5:00pm. The schedule may vary based on departmental needs.
Library hours may vary from the formal University calendar. The regular schedule for this position also may include work on holidays, inclement weather and official University closings. Assigned hours may change throughout the year based on the Academic Calendar. Approval for requests for time off is at the discretion of the supervisor based on business need.
How to Apply:
To view the complete position description and to apply, see here.