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Head of Public and Reference Services, Bishop Mueller Library, Briar Cliff University, Sioux City, IA


This position provides vital services to the Bishop Mueller Library and Briar Cliff University. Responsible for the efficient operation, management, and supervision of public services areas – circulation, student assistants, programming, reference, and instruction.


  • Hire, schedule, supervise, and train approximately 20 student assistants, who will open, close, and staff the library during all hours of operation.
  • Answer reference and technology-based questions with the aid of student assistants.
  • In conjunction with library and university initiatives, plan and implement innovative library events and programming.
  • Manage the library’s social media presence.
  • Teach instruction sessions to support faculty across campus.
  • Facilitate trainings and use of the Digital Media Creation Studio and maintains studio equipment.
  • Create web-based tutorials, training documents, and FAQs.
  • Oversee circulation of print materials and equipment (laptops, projectors, etc.).
  • Assist with the selection and weeding of print materials and equipment.
  • Recommend relevant policy/process changes to the University Librarian.
  • Serve as the departmental liaison with Facility Services for general maintenance and custodial services.
  • Serve as the departmental liaison with IT for computer maintenance, repairs, and supplies.
  • Contribute to the mission of the University and library by serving on various committees.
  • Collect relevant statistics for reporting and assessment.
  • May teach up to 3-credit hours per academic year.
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES: Directly supervises approximately 20 student assistants and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.


  • A Master of Library/Information Science degree (MLIS or MLS) from an ALA accredited program
  • Effective time management skills, flexibility, and ability to manage several projects at one time
  • Strong customer service orientation
  • Excellent technology and computer skills


  • Prior reference experience
  • Experience teaching bibliographic instruction sessions
  • Supervisory experience

How to Apply:

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