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Head of Public and Reference Services, Bishop Mueller Library, Briar Cliff University, Sioux City, IA

Description:

This position provides vital services to the Bishop Mueller Library and Briar Cliff University. Responsible for the efficient operation, management, and supervision of public services areas – circulation, student assistants, programming, reference, and instruction.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following:

  • Hire, schedule, supervise, and train approximately 20 student assistants, who will open, close, and staff the library during all hours of operation.
  • Answer reference and technology-based questions with the aid of student assistants.
  • In conjunction with library and university initiatives, plan and implement innovative library events and programming.
  • Manage the library’s social media presence.
  • Teach instruction sessions to support faculty across campus.
  • Facilitate trainings and use of the Digital Media Creation Studio and maintains studio equipment.
  • Create web-based tutorials, training documents, and FAQs.
  • Oversee circulation of print materials and equipment (laptops, projectors, etc.).
  • Assist with the selection and weeding of print materials and equipment.
  • Recommend relevant policy/process changes to the University Librarian.
  • Serve as the departmental liaison with Facility Services for general maintenance and custodial services.
  • Serve as the departmental liaison with IT for computer maintenance, repairs, and supplies.
  • Contribute to the mission of the University and library by serving on various committees.
  • Collect relevant statistics for reporting and assessment.
  • May teach up to 3-credit hours per academic year.
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES: Directly supervises approximately 20 student assistants and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS:

  • A Master of Library/Information Science degree (MLIS or MLS) from an ALA accredited program
  • Effective time management skills, flexibility, and ability to manage several projects at one time
  • Strong customer service orientation
  • Excellent technology and computer skills

PREFERRED QUALIFICATIONS:

  • Prior reference experience
  • Experience teaching bibliographic instruction sessions
  • Supervisory experience

How to Apply:

For more information and to apply, visit:

https://www.briarcliff.edu/about/our-employees/careers/head-of-public-and-reference-services