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[CLOSED]Research Resources and Access Coordinator, Morgan Lewis, (Multiple Locations)

Posted March 15, 2022

Description:

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with more than 4,000 lawyers and staff in 31 offices, is currently seeking a Research Resources & Access Coordinator to support the research resources team functions related to the firmwide use of digital resources, including password management, cost recovery, usage statistics, subscription database support, resource and connectivity troubleshooting, and technical workflow operations for research services staff in all offices.

This position can be resident in any US Morgan Lewis location, with a hybrid in-office/remote working schedule.  Working hours may vary in order to support the team across times zones throughout our US offices. 

Responsibilities:

  • Fulfills requests for database passwords in accordance with licensing restrictions and access methods
  • Maintains accurate user lists associated with digital database and newsletter subscriptions using the firm’s resource management systems   
  • Performs system updates and credentialing related to staff arrival and departure workflows
  • Works with teams to maintain documentation and protocols for workflows
  • Assists with troubleshooting and testing of digital resources and systems
  • Assists with tasks related to cost recovery, budgeting, and expense tracking
  • Supports department in all tasks related to the utilization of print and digital research resources

Qualifications:

  • Bachelor’s degree and a minimum of two years of relevant experience in online reference and/or information systems, or in a library setting. Equivalent combinations of education and experience will be considered.
  • Law firm experience is strongly preferred.
  • Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional environment.
  • Ability to effectively manage work to high quality standards, with a meticulous eye for detail.
  • Experience working with integrated library systems, including OPACs, and with resource management applications. Familiarity with the Innovative Interfaces platform and/or TRG Quest is plus.
  • Excellent writing and proofreading skills.
  • Strong interpersonal skills and ability to build relationships with a wide range of individuals across all levels with differing opinions and diverse personalities.
  • Strong client service orientation and ability to work independently and as part of a team.  
  • Ability to read and interpret general business documents, instructions and manuals, write routine business correspondence, and speak effectively with employees, clients, and vendors.
  • Discretion in dealing with confidential information. 
  • Proficiency with Microsoft Office, particularly Excel, OneNote, Teams, and Outlook, and familiarity with SharePoint.
  • Knowledge of IP authentication and other basic networking protocols.

How to Apply:

CLOSED

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