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Access Services and Interlibrary Loan Assistant, Wheaton College, Norton, Massachusetts


The Access Services and Interlibrary Loan Assistant is responsible for providing a range of library public services. Serves as a main contact for library patrons seeking help, general information, and resources. Directly interacts with students, faculty, and staff about use of library materials, circulation services, course reserves services, interlibrary loan and use of special library equipment and facilities. Interprets and communicates library policies and procedures; assists with supervision and training of student employees. Responsible for stacks maintenance, including the shelving of library materials, shelf reading, and shifting projects. As the primary staff person responsible for ILL, obtains and delivers research materials not held by Wheaton College to patrons and supplies items held by the Wheaton library to other libraries around the world. Requires adapting to technology changes and developing expertise with specialized software applications and worldwide library network services, including the need to exercise independent judgement over mechanisms and workflows for efficient and cost effective borrowing and lending of material. 

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