Head of Access Services- O’Neill and Bapst Libraries, Boston College, Boston, MA
Posted January 5, 2022
Description:
The Boston College Libraries seek an innovative and collaborative Head of Access Services in the Thomas P. O’Neill Library and Bapst Library. Reporting to the Associate University Librarian for Public Services, the Head of Access Services provides leadership, coordination, resource management, strategic planning and staff supervision for Access Services in the O’Neill Library and Bapst Library. The Head cultivates a forward-looking, collaborative environment and sets high user-centered service standards. Working with other public service managers and department heads, the Head coordinates access services across all Boston College libraries. The Head is expected to collect and analyze use statistics, prepare reports, and make recommendations for access services and public spaces. The Head must be able to anticipate needs and take risks in the development of a strong service model.
Essential responsibilities include:
*Directing the work of staff for interlibrary loan, circulation, course reserves/media, and stacks maintenance
*Participating in library-wide policy-making and in the development and evaluation of services
*Leading discussions about new or changing services
*Providing leadership and coordinating access services and policies across all university libraries
*Developing systems and training programs related to circulation, course reserves/media and public service interfaces
*Shaping the strategic direction for the off-campus shelving, circulation and collaborative lending and borrowing for the O’Neill collections
*Representing Boston College in consortia activities
*Intervening when necessary to maintain a supportive approach when resolving user disputes and interpreting policies
*Promoting the security of collections and the safety of staff and users
Requirements: Minimum 8 years of managerial experience, preferably in an academic library. Master’s degree in Library Science preferred
How to apply:
To view the full position description and apply, visit: https://bc.csod.com/ux/ats/careersite/2/home/requisition/5689?c=bc