Evenining/Weekend Circulation Desk Coordinator (Part Time), Framingham State University, Framingham, MA
Posted December 2, 2021
Description:
Under the general supervision of the Access Services Librarian, the Evening/Weekend Circulation Desk Coordinator is responsible for supporting our students, faculty, and administrators with accessing relevant resources and technologies in Whittemore Library.
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
- Monitor the evening/weekend use of the library, providing a quiet secure environment for study space and access to various resources.
- Provide task instruction and demonstration to student assistants in accordance with library procedures and standards.
- Monitor library activities and reporting any unusual situations to the Campus Police.
- Lock front doors at closing.
- Answer phone inquiries and assist in-house library patrons.
- Collect and secure funds and perform other Access Services functions, as required.
- Communicate regularly with the Access Services Librarian and/or the Library Dean regarding any special instructions or information.
- During summer and other breaks, assist with shelving and paging during hours that the library is open.
- Assign student assistants stack duties, monitor their progress, and make sure that they record their accomplishments in Canvas.
- Solicit substitutes for students who are unexpectedly absent using student contact list.
- Create nightly/daily report of activities and observations to be emailed for the Dean and Head of Access Services.
- Provide feedback on student assistants to Access Services Librarian to be considered in evaluation of student assistants in November each year.
Requirements:
MINIMUM QUALIFICATIONS:
- Knowledge of customer service and experience dealing with the public.
- Awareness of library procedures and ability to resolve patron issues.
PREFERRED QUALIFICATIONS:
- Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.
How to Apply:
To read the full job description and apply online, visit: