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Evenining/Weekend Circulation Desk Coordinator (Part Time), Framingham State University, Framingham, MA

Description:

Under the general supervision of the Access Services Librarian, the Evening/Weekend Circulation Desk Coordinator is responsible for supporting our students, faculty, and administrators with accessing relevant resources and technologies in Whittemore Library.

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Monitor the evening/weekend use of the library, providing a quiet secure environment for study space and access to various resources.
  • Provide task instruction and demonstration to student assistants in accordance with library procedures and standards.
  • Monitor library activities and reporting any unusual situations to the Campus Police.
  • Lock front doors at closing.
  • Answer phone inquiries and assist in-house library patrons.
  • Collect and secure funds and perform other Access Services functions, as required.
  • Communicate regularly with the Access Services Librarian and/or the Library Dean regarding any special instructions or information.
  • During summer and other breaks, assist with shelving and paging during hours that the library is open.
  • Assign student assistants stack duties, monitor their progress, and make sure that they record their accomplishments in Canvas.
  • Solicit substitutes for students who are unexpectedly absent using student contact list.
  • Create nightly/daily report of activities and observations to be emailed for the Dean and Head of Access Services.
  • Provide feedback on student assistants to Access Services Librarian to be considered in evaluation of student assistants in November each year.

Requirements:

MINIMUM QUALIFICATIONS:

  • Knowledge of customer service and experience dealing with the public.
  • Awareness of library procedures and ability to resolve patron issues.

PREFERRED QUALIFICATIONS:

  • Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.

How to Apply:

To read the full job description and apply online, visit:

https://framingham.interviewexchange.com/jobofferdetails.jsp;jsessionid=E5F1E05B20BA2D7B8ECD0BADA4C892A1?JOBID=140044