Information and Research Librarian, Framingham Public Library, Framingham, MA
Posted September 2, 2021
Description:
Position Purpose:
May perform duties at the Main Library, Branch Library, or Bookmobile as necessary. Nights and weekend hours may be required at the discretion of the Director. Works under the direction of the Supervisor of Branch Services and the Supervisor of
Information and Research Services. Greets patrons warmly and maintains a positive, flexible attitude and enthusiasm for service in
all aspects of work.
Essential Functions:
(The essential functions or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment to the
position.) Provides positive public service. Provides expert guidance, using print and electronic sources, to patrons requesting
information, thereby promoting increased use of library resources. Attends Reference meetings at the Main Library. Works closely with Reference Supervisor and
staff to stay abreast of departmental activities and best practices. Works with the Reference team to develop instructional programming. Communicates Library services and policies to patrons where appropriate. May work on the adult or children’s reference desk, or on circulation desk, if needed. May have primary responsibility to troubleshoot and update both the public and Reference
Staff PCs as needed. Processes Interlibrary loans. Provides tours and instructional sessions. Trains staff in use of research sources. Develops written instructions for electronic and other sources. Develops booklists and other
bibliographic aids. Stays current with developing technology as related to Reference services and public interest. Recommends materials for addition to the Reference collection and other collection areas. Works with Reference staff and Librarian of Things to support and facilitate the Library of
Things. May have primary responsibility for selection and maintenance of the library’s local history and
genealogical collections, or other collection areas. May participate in outreach activities. May prepare and lead book discussions. May be responsible for troubleshooting Library equipment. May participate in Minuteman Library Network or other committees. May be in charge of the Branch or Main Library evenings and weekends on a regular basis. Performs other tasks as required. Updates, retrieves, and interprets data in the library’s system.
Physical Requirements:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
● Work is performed mostly in an office setting; hand-eye coordination is necessary to operate
computers and various pieces of office equipment. Specific vision abilities required by this job
include close vision and the ability to adjust focus.
● While performing the duties of this job, the employee frequently is required to stand and talk
or hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach
with hands and arms.
● The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, or crouch.
● The employee must occasionally lift and/or move up to 40 pounds
Supervision Received: Works under the Library Director, Head of Information and Research,
and Assistant Head of Information and Research
Job Environment: Work is performed primarily in an office environment with normal office noise
and traffic.
The City of Framingham is committed to the ongoing pursuit of strategic diversity initiatives that help
to position diversity, equity, and inclusion as central to municipality and community-wide excellence in
the City of Framingham. In doing so, Framingham strives for a city culture and environment that
fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and
fully in the city, their communities and neighborhoods in ways that helps to develop each individual’s
capacity to confidently and competently engage within and across difference. Given an evolving
national context and the richness in the demographic and linguistic profile of our city, the City of
Framingham has made a significant commitment to addressing and enhancing its community climate,
culture and multiplicity of service capabilities as a city.
Qualifications
Education, Training and Experience: Master’s Degree in Library Science from an ALA accredited institution; 1 or more years public
service including library experience, or any equivalent combination of education and
experience required. Experience with databases and electronic library services, including work in reference Strong organizational skills; strong public service orientation and skills Ability to work under pressure Computer skills Familiarity with collection development, specialized reference subject areas, and/or electronic
sources Tact, diplomacy, flexibility Familiarity with Spanish or Portuguese desirable
Knowledge, Ability and Skill:
Knowledge:
Integrated Library Systems (ILS), Innovative Sierra preferred
Database searching and interlibrary loan
Microsoft Office and Google Suite
Ability to:
Work under pressure, prioritize projects and department operations efficiently
Exhibit diplomacy, tact, flexibility, and initiative
Learn new software and hardware quickly
Skill:
Research and reference skills
Exemplary customer service skills to ensure excellent patron experience
Communication, organization and time management skills
Familiarity with Spanish or Portuguese desirable
Full/Part Time
Part Time
Education
MLS/Masters
Salary Range
$24.55 – $33.51 / hour
How to apply:
Please visit our website to apply: www.framinghamma.gov/jobs