Senior Clerk, Springfield City Library, Springfield, MA

Posted June 9, 2021

Description:

The Springfield (MA) City Library seeks applications from talented, driven, community-engaged candidates to work at our forward-looking, award-winning public library. Take a virtual tour of our library system here, get excited about the possibilities of living and working in the city of Springfield by watching these three videos, and apply by Thursday, June 10, 2021!

The Senior Clerk position (part-time) is based at our East Springfield Branch Library and has the following responsibilities: Responsible for performing clerical tasks in the library and maintaining good customer service relations with the patrons. Checks library materials in and out. Empties book drop, answers directional questions and registers borrowers. Packs and unpacks delivery shipment. Handles paging slips by retrieving items to be sent to another library. Orders supplies. Processes overdue items, billing, handles cash through collections and special notices. Resolves patron concerns regarding claims returns, damaged items, etc. Manage patron holds and patron records. High school diploma or equivalent required. The City has a residency requirement; all new hires must live in Springfield by one year from the date of hire. The City has a residency requirement; all new hires must live in Springfield by one year from the date of hire.

We seek candidates who can embrace the attitude that “It’s All Yours, Just Ask,” and who see the library as a place to help strengthen our city through strong connections and constructive dialogue. We are here to help community members find what they need, no matter who they are, where they come from, or what they’re looking for, because the Springfield City Library is their place of connection to information and knowledge, culture, and community. 

The annual salary for the Senior Clerk is $15,690.48.

How to Apply:

Further job details and applications are available on the City of Springfield’s website.

The closing date for these positions are Thursday, June 10, 2021, at 11:59 pm EST. Please upload a compelling cover letter when you apply. Inquiries via email are welcome, but all applications must be submitted through the City’s website.