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Research Analyst, MITRE, Bedford, MA

Posted May 3, 2021

Description:

MITRE’s Information Services department is seeking a Research/Information Analyst to join our team of dedicated research professionals at the InfoDesk, MITRE’s corporate information desk. The successful candidate will conduct high-level, quick turn-around research supporting MITRE’s six Federally Funded Research and Development Centers (FFRDCs).

The InfoDesk is focused on chasing down answers to difficult questions, pulling together high-quality information in response to research requests, and fielding requests for documents and e-books. Staff relish the diversity of research topics and the opportunity for challenging work.

Responsibilities include:

  • Provide ready reference and research support, and leverage MITRE expertise through regular duty at the corporate information desk
  • Respond to virtual and face-to-face information requests using the full range of available resources
  • Compile citations and identify articles on various topics, technologies, or industries for awareness and research purposes
  • Provide training on digital library resources

Basic Qualifications:

  • Demonstrated ability to formulate complex search strategies; to search and locate information from various sources; to summarize and synthesize findings; and to place findings in context
  • Excellent customer service skills including an aptitude for understanding and anticipating customer needs and the ability to develop and maintain relationships with clients
  • Understanding of the research process and workflow
  • Proficiency with search engines and the Microsoft Office suite
  • Capable of working with frequent interruptions and able to pivot between tasks as priorities change
  • Strong interpersonal and communications skills with demonstrated ability to communicate effectively across level and function
  • Demonstrated ability to work collaboratively in a team environment and to effectively build partnerships
  • Commitment to continuous learning and able to learn new technologies quickly
  • Demonstrated ability to resolve problems in a resourceful and timely manner
  • Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Required Qualifications:

  • Bachelor’s degree

Preferred Qualifications:

  • MIS/MLS/MLIS or related degree/
  • Experience serving as a librarian in a corporate, government, or academic organization supporting engineers and other highly technical professionals
  • Knowledge of specialized information resources and databases in engineering, information technology (IT), health care/medicine, business, market research, military/defense, and/or government
  • Mastery of the reference interview
  • Knowledge of copyright policies and law
  • Proficiency with social media applications and SharePoint

How to apply:

This requisition requires the following clearance(s):

Secret

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, gender expression, sexual identity, disability, age, veteran status, and other protected status.


MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE’s employment process, please contact MITRE’s Recruiting Help Line at 703-983-8226 or email at [email protected].

Apply online: https://mitre.wd5.myworkdayjobs.com/en-US/MITRE/job/Bedford-MA/Research-Analyst_R103297-1

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