Information Services Librarian, Sargent Memorial Library, Boxborough, MA

Posted January 3, 2020

Job Purpose: Under the direction of the director, provide library services to patrons and the community that would advance the Library’s mission to offer free and accessible information and resources that fosters learning, exchange of ideas, information literacy, and social engagement to the surrounding communities.

 

Essential Functions

1. Provide patron services in person, over the phone or via email respectfully, attentively, effectively, and efficiently.

2. Provide user-focused reference and reader’s advisory services.

3. Work with the director to create and disseminate library marketing materials including email newsletter, press releases, social media, and website content to publish library news and promote library events.

4. Prepare and maintain booklists, and in-house book/media displays as appropriate.

5. Assist with the planning and advertising of Library programs, events, or classes.

6. Participate in the public service desk rotation as required.

7. Keep abreast of new web/mobile apps/software/hardware trends for patron use, analyze and recommend adoption of new technologies.

8. Keep abreast of current trends in the field through participation in user groups and attendance at conferences, workshops and meetings.

9. Perform related work as required and assigned

 

Abilities

• Communicate clearly, both orally and in writing

• Create and maintain positive staff relationships

• Successfully work independently and in a team setting.

• Explain network circulation policies and procedures.

• Analyze and identify community needs and tailor programs and services to meet those needs.

• Creatively solve problems, negotiate and handle stressful situations in a positive manner

• Demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and community

• Set priorities

• Demonstrate innovation and flexibility

• Work varying shifts, including evenings and weekends.

 

Education and Skills

• Master’s degree in Library and Information Science from an ALA accredited institution or equivalent.

• Knowledge of library principles, trends, and services.

• Confident in all matters of technology.

• Proficient in the use of social media.

• Knowledge of and experienced in basic, user-centered web design.

• Public library experience preferred.

• Proficiency in Microsoft Windows operating system, Microsoft Office Suite, and Evergreen or other ILS, is preferred.

 

Physical Demands

• While performing the duties of this position, the employee is continuously required to communicate by talking and listening, use of fingers and hands, repetitive motion and sitting.

• Frequently required to stand, walk, reach, and feel. Occasionally bend, stoop, grasp and rarely to feel, kneel or crawl.

• The position requires mobility, including the ability to move materials weighing up to 15 pounds on a regular basis such as files, books, office equipment, etc., may infrequently require moving materials weighing up to 35 pounds.

• Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.

• High volume environment with high accuracy requirements for numeric and alpha processing.

 

Hours

28-30 hours weekly including at least one evening shift, and an additional 1 or 2 Saturdays a month.

 

Compensation

This is a benefited position. $21.44 – $26.31 in ten steps. (New pay scale to be implemented in FY21.)

 

To apply, please email cover letter, resume, and three references to Peishan Bartley at [email protected].