Head of Adult Services, Bigelow Free Public Library, Clinton, MA

Posted December 6, 2019

The Bigelow Free Public Library is seeking a full-time Head of Adult Services. Requirements include efficiently fostering literacy through community outreach in a variety of situations, encouraging reading for enrichment and pleasure, working with community and civic groups to encourage the use of the library’s resources.  

 

The Head of Adult Services is responsible for managing the budget allocation for adult services programs and materials and makes decisions on how to supervise the department and its staff. Candidate must also be prepared to seek appropriate additional grant sources and, when successful, follow-up with grantees program evaluation requirements. This position works closely with the director of the library and the employees in the Adult Services area. Customer Service is the primary focus.

 

Qualifications:

The ideal candidate must enjoy working with the public, have–or working toward–a Masters degree in Library Science or its equivalent, and be a self-starter with the ability to follow through on assignments and projects. Excellent face-to-face customer service experience is required.  The position requires discretion, patience, and excellent customer relationship skills to serve patrons of all ages and backgrounds as well as the availability to work at least one night per week and alternate Saturdays.

 

Bonus skills: Bi-lingual (Spanish and/or Portuguese), proficiency with computers, social media tools, and the ability to use Evergreen software. Seeking a candidate with three or more years of experience with increasing levels of responsibility, including some supervisory, collection development, and program planning. The Bigelow Library is an equal opportunity employer. 

 

Position is a grade 12 with a salary range in 9 steps, depending on experience.

 

For more information or to apply, send a resume and cover letter to:  Director; Bigelow Free Public Library, 54 Walnut Street, Clinton, MA 01510 or e-mail materials to [email protected] with a Subject heading of “Head of Adult Services” by January 6, 2020.