Gift and Membership Revenue Processor, Boston Athenaeum, Boston, MA

Posted November 1, 2019

The Boston Athenæum seeks a full-time Gift and Membership Revenue Processor to join the Finance team. This role is primarily responsible for the daily transactional processing of membership and contribution activity, with a focus on member renewals, retention, recruitment, tracking, and reporting. This position handles data management, production of acknowledgment letters, generation of mailing lists and reports, and works directly with members, prospective members, and donors. In addition to reporting directly to the Augusta Thomas Director of Finance and Business Operations, The Gift and Membership Revenue Processor will work closely with the Member and Visitor Services team and the Development team to efficiently process transactions and to assist with member and donor recruitment and retention.

 

Responsibilities

• Help complete the membership renewal process by handling mailings, renewal acknowledgment letters, and any returned mail.  

• Process online Sign-Up Requests, Profile Updates, and Membership transactions in Blackbaud Netcommunity.  

• Complete and mail New Member Packets for new members signing up online.  

• Coordinate data hygiene processes.

• Coordinate and execute mailed renewal reminders and emailed renewal reminders (24x per year). 

• Answer phone calls on the Membership line and fulfill requests for new and existing members.  

• Cross-train on the front desk membership processes for occasional coverage.  

• Enter gifts into Raiser’s Edge and process checks and acknowledgments.  

• Assist with gift acknowledgments and tax receipts.  

• Perform related duties as assigned.

 

Required Qualifications

• Submit to and pass a background check, including criminal history, personal references, employment verifications, and Registry of Motor Vehicles (if applicable).  

• High School degree required; college background or degree is preferred.  

• Raiser’s Edge and Financial Edge software experience strongly preferred.

• Must be able to handle confidential financial and personal data with discretion.  

• Must be able to perform data entry with consistent accuracy and attention to detail.  

• Proficiency in Microsoft Excel and Word strongly preferred.  

• A motivated and responsible self-starter.  

• Highly collaborative with staff and respectful to library members and visitors.  

• Excellent oral, written, interpersonal, presenting, analytical, and organization skills.  

• Commitment to fostering a workplace culture of teamwork, diversity, and inclusion.

 

To Apply

 Please send a cover letter and resume, including current availability, to [email protected].

 

The Boston Athenæum is an equal opportunity employer. We encourage individuals of diverse backgrounds to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation, please contact the Human Resources Manager, Hannah Ovaska, at 617-720-7622 or [email protected].

 

About the Boston Athenaeum

Founded in 1807 as “a fountain, at which all, who choose, may gratify their thirst for knowledge,” the Boston Athenæum has evolved into a beloved subscription library, specializing in history, biography, literature, and art. 5,000 Households maintain active memberships in the Athenæum, and enjoy a range of services from individualized reference assistance to superb children’s programming, from discussion groups to curated selections of digital and print resources. Tourists and scholars from around the world consult the quarter-million rare items in the collection, which includes George Washington’s personal library; an important collection of early American portraits; rich holdings related to the Civil War and documenting New England’s built environment; and the Athenæum’s own historical archives, attesting to the institution’s role in American arts and letters. Each year, the Athenæum offers hundreds of cultural programs– including lectures, concerts, performances, exhibitions, and tastings–within its exquisite National Historic Landmark structure, widely regarded as one of the most beautiful libraries in the world.