Information Access Assistant, Dartmouth College, Hanover, NH

Posted October 31, 2019

Position Purpose

Providing user-centered service pertaining to information services (circulation, technology support, course reserves, stacks maintenance, collection management and resource sharing) at the Dartmouth Biomedical Libraries, the Information Access Assistant triages questions from library users, in person and remotely, and completes projects as assigned. Primarily assigned to one of the Biomedical Libraries locations, the IAA will work at either location as needed.

 

Required Qualifications

• Bachelor’s degree, or an equivalent combination of experience and education

• Strong interpersonal skills, with demonstrated commitment to public service

• Excellent technology skills, including ability to troubleshoot software and hardware, use various programs, and learn new technologies quickly

• Excellent oral and written communication skills

• Ability to competently interact with a diverse population of faculty, staff and students

• Ability to work discreetly with confidential information

• Ability to work independently and in team environments

• Ability to organize work effectively and to set and modify work priorities, often under pressure or with constant interruptions.

• Ability to travel between Dartmouth campus and DHMC

 

Preferred Qualifications

• Course work or work experience in life or health sciences

• Experience with research and searching library databases

• Proficiency with an integrated library system, preferably ExLibris Alma

 

To view the full position and apply, please visit the following link.