Public Services Assistant, St. Paul’s School, Concord, NH
Posted July 3, 2019
Job Title: Public Services Assistant
Status: Non-exempt, 8-10 hours per week, school year
Department: Library
Reports To: Library Director
Summary:
Provides reference, reader’s advisory, technology training, and other assistance to library patrons. Supports circulation and cataloging tasks, including holds, reserves, shelving. This is a part-time evening and weekend position.
Essential Duties and Responsibilities:
- Assisting directly with a wide range of circulation desk operations, including: checking materials in and out, placing holds and recalls on items in various formats; locating library materials; directing patrons.
- Employing strong customer service and communication skills, including: answering general reference questions; assisting students and faculty with navigating Ohrstrom Library’s web page; referring specialized requests to appropriate library staff as necessary.
- Responding to informational requests requiring strong familiarity with Ohrstrom Library’s and St. Paul’s School’s policies, practices, and procedures.
- Employing strong organizational and interpersonal skills and good judgment, investing special attention to the security and well-being of students; monitoring student behavior to ensure appropriate building use and compliance with rules; facilitating study conditions during specified evening hours; remaining vigilant to visitors and their appropriate interactions with students and use of the library; proactively responding to building emergencies by preparing work order requests or contacting Facilities as necessary.
- Contributing fully on a pre-determined schedule to the detailed and critical opening and closing procedures for the library
- This position requires some scheduled weekend and evening hours
- Assists with programs
- Assists with weeding and other collection projects
- Assists in training and managing student proctors
- Creates and assists with book displays
- Shelves materials
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree and one year of library experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
- Outstanding organizational skills and exceptional attention to detail
- Ability to manage multiple priorities, produce detailed work, and meet deadlines in a fast-paced environment
- A highly collaborative working style
- Excellent customer service skills and a demonstrated commitment to excellent service to a diverse group of users, both internal and external
- Strong computer skills and ability to find and learn new programs independently
- Ability to work collegially in small groups and a team environment
- Ability to think critically, analyze problems, and develop and implement creative solutions
- Excellent interpersonal, oral and written communication skills
To Apply: please email resume to [email protected]
Full Job Posting: https://www.sps.edu/about-sps/