Part-Time Library Assistant, Fitchburg State University, Fitchburg, MA
Posted June 26, 2019
General Statement of Duties:
The Public Services Assistant is responsible for the operation and supervision of the Public Services Department when assigned an evening or weekend shift. Tasks include managing the circulation desk, supervising student assistants, stacks maintenance, processing interlibrary loan requests, and other projects as assigned.
Detailed Statement of Duties:
- Supervise and work at the Circulation Desk performing general circulation functions such as assisting patrons, charging and discharging library items, training and supervising students, explaining policies, and processing fines/fees.
- Assist with monitoring the department’s email accounts.
- Assist with processing Voyager overdue notices and bills, transaction exception reports and patron exception reports.
- Assist with supervising, scheduling, and monitoring the library’s study rooms.
- Search and retrieve requested items from the library’s collections.
- Assist with scanning items for, interlibrary loan and document delivery.
- Assist with clearing new ILLiad User accounts.
- Log Public Services statistics.
- Assist patrons with using the course reserve and interlibrary loan and document delivery systems.
- Assist with stacks maintenance including shelving and shelf-reading, training and supervising student assistants, and shifting collections.
- When scheduled on a weekend, evening or holiday, responsible for opening and closing the library.
- Perform other duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent
- Experience in a customer service environment and the ability to interact professionally with coworkers, students, faculty, and other library users.
- Excellent oral and written communication skills; ability to follow oral and written instructions.
- Ability to work assigned schedule, including holidays and snow days during the academic year, and the flexibility to vary the schedule as needed.
- Demonstrated ability to accurately complete detailed precision work.
- Ability to organize work, to assess priorities, and to work independently.
- Ability to acquire knowledge of the methods, materials, tools, and equipment used in library work.
Preferred Qualifications:
1. Experience working in an academic library
2. Bilingual (Spanish-speaking)
3. Experience working with diverse student populations
4. Four year college degree
5. Experience with the Voyager automated circulation system.
6. Knowledge of interlibrary loan and document delivery procedures in an academic environment.
7. Supervisory experience.
Salary: $15.00
Shift: 8 – 18 hours per week (Note: Maximum of 960 hours per year)
Fall/Spring Semesters hours: Sunday 7:45-11:45 pm; Monday and Wednesday 4:15-11:45 pm. On a limited number of days during final examination periods, hours extend until 1:15 am.
Summer Semesters: Monday and Wednesday 4:15-8:15 pm
Full Job Description and Application: at https://fitchburg.