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General Assistant (Part-Time), Woburn Public Library, Woburn, MA

Posted April 30, 2019

Posting Date: April 30, 2019

Closing Date: May 15, 2019

Salary Range: $19.06-21.23 per hour, commensurate with experience

The Woburn Public Library seeks a part-time General Assistant to assist across all Library departments.  Working closely with the whole library team, S/he will provide superior customer service, patron support, and lead/assist in the execution and delivery of a wide variety of programs and library services for the community we serve. S/he will also participate in special library projects as required or necessary.

This is an exciting time of transition at the Woburn Public Library with the opening of our brand new state-of-the-art library facility.  It is a time which offers many opportunities for new initiatives and innovative services.  

Qualifications:

  • Kind, flexible, convivial, innovative, willingness to learn and adapt
  • Relentless energy and enthusiasm for learning, public service, and the implementation of new ideas, programs, and practices within the library to maximize community utilization.
  • Experience answering technology questions and providing device and digital content support
  • Experience working with a diverse user community inclusive of all ages, abilities, and backgrounds
  • Ability to thrive in an ever-changing, collaborative environment
  • Experience designing, planning, and implementing programs for all ages
  • Teaching and instructive experience
  • Oceans and eons of patience for all customers, internal and external
  • Proven customer service skills with ability to work well with the public and other employees. 
  • Experience with PR, specifically with creating promotional material as well as social media engagement
  • Experience in the MLN system preferred. 
  • M.L.S. degree preferred
  • Must be able to work evenings and weekends
  • Must be able to stand for several hours, move loaded book carts, and reach shelves with or without ladders/stools.

Bonus Points for:

  • Non-English language capabilities
  • Coding and Makerspace experience

Please submit via email a cover letter, resume, and three professional references to Bonnie Roalsen, Library Director at [email protected]. This is a union position, Local 4928 Mass Library Staff Association. The City of Woburn is an EOE/AA Employer

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