(2) Part-Time Reference Assistants, Boston College, Newton, MA

Posted April 6, 2019

The Thomas P. O’Neill Library at Boston College is seeking two Reference Assistants. This is an excellent opportunity for currently enrolled library and information science graduate students to apply library knowledge and reference service skills at a reference desk with a reputation for high standards.

Responsibilities

Provides excellent service to library patrons, both in person and by telephone. Answers library information and research questions at the O’Neill Library Reference Desk. Types of services provided include database and research tool selection, ready reference, basic technology support, directional assistance, and referral.  Works on special projects as needed. 

Qualifications

Required:  

• An understanding of information organization, research practices, library research databases, and library support services.
• Excellent reference service skills. 
• Current enrollment in a MLIS/MLS program. 

Preferred:

• Completion of reference coursework.
• Availability for weekday daytime hours during Summer 2019

Details about the opening:

• Academic year 2019-2020
• Up to 4 shifts Monday through Thursday,  4pm to 8pm, starting in  August 2019, and continuing through late May, 2020.  
• Summer 2019:
• Preference will be given to candidates who are available up to 8 hours/week June through August 2019, during daytime hours: M-Th 9am-5pm, F 9am-3pm, for training and staffing assistance.
• Pay rate is $16.00/hour.

To Apply:

Email the following:

• Cover letter

• Resume

• Contact information for three references

to Reference Services, [email protected], with the subject line: REFERENCE ASSISTANT by May 17, 2019.