Associate Director, Fenway Library Organization, Boston, MA

Posted December 17, 2018

Fenway Library Organization (FLO, www.flo.org), a consortium of 30 academic and special libraries, seeks an Associate Director. This is a full-time position with benefits.

 

The Associate Director has day-to-day responsibility for the delivery of services and support to member libraries. This includes assuring member success with service issues and concerns; achieving project goals and deadlines; coordinating support issues with FLO, library and vendor staff; coordinating training and documentation; responding to requests for reports and statistics; and organizing meetings and community events to promote technical competency, networking, and professional development. The Associate Director will supervise other FLO staff in the fulfillment of these goals.

 

The Associate Director will be actively involved in planning for the growth of FLO; in the evaluation and implementation of new products and services; and in collaborating with FLO and other staff in these efforts. As the libraries prepare to migrate to new library systems (e.g., FOLIO and Koha), the Associate Director will have a lead role in the planning and execution of the migration(s).

 

The Associate Director backs up the Executive Director and acts in the place of the Executive Director in her/his absence. Activities in support of the Executive Director may include attending meetings, discussing FLO services with partners and prospective members, and handling administrative duties.

 

 Responsibilities include:

•  Operations Management
  • Provide, manage, and monitor the delivery of services and support for library systems. These include CORAL, EZproxy, Koha and Voyager among others.
  • Purchase, coordinate, and support e-content subscriptions for member libraries. These including Credo, ebrary Academic Complete, Gale, Kanopy, Oxford and others.
  • Coordinate with vendors and other parties to resolve issues and meet service goals.

• Personnel Management
  • Supervise FLO staff including the Software Manager, Collaborative Services Librarian, and temporary staff.
  • Provide feedback to staff and conduct annual performance reviews.
  • Work with staff to support growth of appropriate technical and professional competencies.

• Committees and Community Building
  • Facilitate planning, communications, and feedback for standing committees and working groups.
  • Facilitate planning, communications, and feedback for Communities of Interest.
  • Lead meetings and manage discussions to achieve project and meeting goals.

• Leadership     
  • Coordinate the planning and implementation of new systems and upgrades.
  • Work to improve partnerships with outside companies and institutions.

• Commonwealth Catalog (ComCat)
  • Oversee daily support for ComCat.
  • Coordinate notification and resolution of issues with Auto-Graphics and other library system vendors.

 

Qualifications:

• MLS or MLIS degree
• 6-10 years library or library consortium experience. Academic library experience preferred.
• Prior experience managing a library or library department required
• Personnel management experience required
• Understanding of key library functions, such as acquisitions, cataloging, circulation, ERM, ILL, reference, reporting and serials required
• Proven customer service orientation
• Excellent written and oral communication skills
• Experience supporting an integrated library system (ILS) or related library applications preferred
• Experience managing projects with multiple constituents preferred
• Flexibility appropriate for a dynamic work setting, including schedule changes that respond to the needs of the consortium
• Desire to participate in collaborative problem solving
• Ability to travel to member libraries throughout Massachusetts

 

Compensation:

Competitive salary plus attractive benefits package

 

Start Date: April 1, 2019

 

To apply:

Send email including resume, cover letter, and contact information for three professional references to:

Walter Stine

Executive Director

Fenway Library Organization

[email protected]

 

A complete job description is available upon request.

 

Fenway Library Organization encourages the application of all candidates without regard to race, color, religion, sex, age, national or ethnic origin, sexual orientation, mental or physical disability, or veteran status.