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Library Public Services Assistant, Forbes Library, Northampton, MA

Posted November 29, 2018

Position: Library Public Services Assistant

Substitute – not on regular schedule – on call as needed anytime library is open Intermittent Part Time, unbenefited

November 29, 2018 Forbes Library Position: Library Public Services Assistant Substitute – not on regular schedule – on call as needed anytime library is open Intermittent Part Time, unbenefited

Provide services to all library patrons as part of the Circulation, Information Services and Children’s Teams. This may include, but is not limited to:

  • Check materials in and out
  • Process InterLibrary Loan materials
  • Shelve books and other materials
  • Direct patrons to appropriate staff
  • Deliver materials to other library areas
  • Participate in opening and closing procedures
  • Respond to reference and information requests, and provide readers’/viewers’/listeners’ advisory via phone, email, and in person
  • Assist patrons with electronic resources, reference, and circulating collections
  • Troubleshoot copiers, printers, microfilm machines, and computers
  • Teach patrons the use of technology and information resources one-on-one
  • Assist with creating and maintaining book displays
  • May be required to supervise work study staff
  • Other duties as assigned

 

Qualifications:

Minimum Qualifications:

  • Experience working with the public
  • Excellent technology skills
  • Ability to work effectively in a team setting
  • Strong commitment to providing excellent customer service
  • Good interpersonal and communication skills
  • Attention to detail, professional attitude, reliability, and organizational ability
  • Flexibility, energy, and enthusiasm

 

Preferred:

  • Familiarity with CW MARS network and Evergreen ILS

 

Work Environment

  • Considerable public and staff contact and rapid turnover at service desks
  • Sometimes lifts and/or transports objects weighing 5 to 20 pounds; pushes or pulls carts loaded with materials. Retrieves and/or shelves objects weighing 5 to 20 pounds from all shelving level
  • Possible exposure to dust, newsprint, etc. in book stack areas
  • Extended periods of standing or sitting may be required

Salary: $11.67 per hour

Starting Date: As soon as filled

Closing date: Review of applications will begin immediately and continue until filled.

Contact: [email protected] Forbes Library, 20 West Street, Northampton, MA 01060