Metadata Steward/Cataloger, MITRE, Bedford, MA
Posted October 15, 2018
Metadata steward/cataloger
https://mitre.referrals.
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That’s because MITRE people are committed to tackling our nation’s toughest challenges–and we’re committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We’re making a difference every day–working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE–and make a difference with us.
- Collaboration Analyst/Cataloger/Customer Support
- Applies best practices and standards in information stewardship and metadata management and implements solutions that require balancing competing objectives and demands for information assets
- Manages and describes high value assets.
- Supports information life cycle management processes.
- Applies knowledge management and information sharing best practices on electronic platforms
- Updates repositories with organizational structure and metadata changes, including tagging content.
- Applies and helps to support taxonomies.
- Supports users in setting up new collaboration spaces, both intranet and extranet, on multiple platforms
- Troubleshoots collaboration platform sites and permissions / accounts / authorization issues
- Responds to support requests via email, phone, and help desk tickets for intranet and extranet platforms
Required Qualifications:
- Knowledge of content management systems and collaboration tools
- Experience using and maintaining metadata and taxonomies
- Familiarity with metadata standards
- Experience with a broad variety of collaboration platforms and authorization tools. Examples include: Office 365, Drupal, WordPress, any customer relationship management tool
- Mastery of end-user features of SharePoint 2016 and Office 365
- Proficiency with Microsoft Office 2016 and integration points with the SharePoint platform
- Ability and interest in exploring new technologies and innovative solutions
- Ability to follow processes, troubleshoot problems, and think independently
- Proven ability to develop and maintain relationships with customers to understand and anticipate their information needs
- Strong organizational skills and the ability to meet deadlines, prioritize, and work on multiple projects simultaneously with great efficiency and attention to detail
- Strong interpersonal and written communications skills with demonstrated ability to communicate effectively across level and function
Desired Skills:
- Experience developing technical documentation, including step-by-step guides
- Experience in a corporate, government, or academic organization supporting engineers or other technical professionals
- MIS/MLS/MLIS preferred