Resource Sharing Specialist, Access Services, Harvard Library, Cambridge, MA

Posted October 4, 2018

Title: Temporary Access Services Resource Sharing Specialist (90 days)

Schedule/Hours: Monday – Friday 1 pm to 5 pm (20 hrs/wk)

Pay rate: $15/hr

• Process resource sharing requests placed by Harvard patrons to be loaned or scanned from lending libraries.
• Explains resource sharing policies to patrons.
• Uses various electronic or manual methods to verify citations and locate difficult items.
• Interprets resource sharing borrowing policies and procedures.
• Backs-up lending workflows as needed.
• Backs-up processing of materials for Harvard patrons as needed.
• Serves as resource sharing borrowing customer service contact, including telephone communication and all other forms of correspondence.
• Creates, updates, and maintains borrowing requests in resource sharing software (ILLiad) .
• Creates and updates library records in the circulation subsystem (currently Aleph). Charges and renews materials in Aleph.

 

Qualifications

Basic Qualifications:

• High School degree required.
• Understanding of resource sharing practices and procedures.
• Ability to read and interpret documents and bibliographic data.
• Ability to write routine correspondence.
• Computer literacy and keyboarding proficiency required.
• Working knowledge of Windows environment required.
• Working knowledge of HOLLIS, OCLC, online catalogs, bibliographic databases and resource sharing software and associated tools.

 

How to Apply

To apply, send your cover letter and resume to [email protected].