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Resource Sharing Specialist, Access Services, Harvard Library, Cambridge, MA

Temporary Access Services Resource Sharing Specialist 

Title: Temporary Access Services Resource Sharing Specialist

Schedule/Hours: Monday – Friday 9 am to 5 pm 

Pay rate: $15/hr

  • Process resource sharing requests placed by Harvard patrons to be loaned or scanned from lending libraries.
  • Explains resource sharing policies to patrons.
  • Uses various electronic or manual methods to verify citations and locate difficult items.
  • Interprets resource sharing borrowing policies and procedures.
  • Backs-up lending-  workflows as needed.
  • Backs-up processing of materials for Harvard patrons as needed.
  • Serves as resource sharing borrowing customer service contact, including telephone communication and all other forms of correspondence.
  • Creates, updates, and maintains borrowing requests in resource sharing software (ILLiad).
  • Creates and updates library records in the circulation subsystem (currently Aleph). Charges and renews materials in Aleph.

Qualifications

  • High School degree required.
  • Understanding of resource sharing practices and procedures.
  • Ability to read and interpret documents and bibliographic data.
  • Ability to write routine correspondence.
  • Computer literacy and keyboarding proficiency required.
  • Working knowledge of Windows environment required.
  • Working knowledge of HOLLIS, OCLC, online catalogs, bibliographic databases and resource sharing software and associated tools.

How to Apply

To apply, submit cover letter and resume to [email protected]

EEO Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.