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Reference & User Services Assistant, Saint Anselm College, Manchester, NH

Posted August 16, 2018

Part-Time Reference and User Services Assistant

Geisel Library at Saint Anselm College is looking for a part-time Reference and User Services Assistant. This is a 32 week academic year position, working Thursday 6:00 p.m. – 10:00 p.m., and Saturday 10:00 a.m. – 2:00 p.m. (approximately 8 hours per week), when classes are in session. Applicants should be enrolled in a Master’s degree program in Library Science from an ALA Accredited Institution and have one year of relevant experience. Interested candidates should submit a cover letter, resume, and three references.

 

Job Duties

This position is responsible for providing general references at the Reference Desk during the Thursday evening shift and all Periodical Desk operations during the Saturday morning shift. This position performs a variety of duties that include: 

  • Providing general reference services by helping patrons with their informational and research needs at the reference desk in-person, and via chat, text, email, and phone
  • Conducting database searches for faculty and students as well as a wide range of general reference research including instruction and assistance in the use of books, journals, indexes and web sources
  • Assisting with the management of electronic journal and database subscriptions including, helping to monitor the connection integrity of electronic resources and aiding in statistics gathering and reporting
  • Supporting collection analysis and management projects by performing a variety tasks including overlap analysis research and print collection evaluation and relocation.
  • Managing all Periodicals Desk operations during assigned hours, including checking out library materials using an automated library circulation and security system, supervising student assistants, aiding patrons with photocopying and printing, assisting with maintenance and security of users and collections, opening the library, and other projects as assigned.

 

Required

Enrollment in a Master’s degree program in Library Science from an ALA Accredited Institution plus one year of relevant experience, preferably with library reference experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Exceptional customer service and interpersonal skills.
  • Ability to solve patron concerns and difficulties with tact, courtesy, and sound judgment
  • Must be reliable and hard-working
  • Demonstrated capacity for embracing change and new initiatives, programs, and services
  • Proven history of working in a collegial environment while maintaining a positive attitude
  • Strong office and computer skills

 

 

Desired Experience

  • Supervisory experience
  • Library Circulation Desk experience
  • Advanced Microsoft Excel highly desirable
  • Experience working with automated library computer systems, preferably Innovative Interfaces

Job Location
Manchester, NH, US

 

Position Type
Part-time

 

Salary
US Dollar (USD)