Information Associate, Fidelity Investments, Boston, MA

Description

Reporting to the Director of Content Management within the Investment Information Services (IIS) group, the Research Services Information Associate’s primary responsibility is to support Asset Management investment professionals and their use of internal and external research services. This includes working with several proprietary databases including the Fidelity Research Voting platform, Fidelity research publishing system and IIS Investment Research Library catalog. Research Voting is a quarterly process by which Investment Professionals vote points based on their assessment of the value of services received from external research providers. The Investment Research Library is a collection of industry and reference materials for use by research librarians and investment professionals as part of the research process. 

Primary Responsibilities:

• Partner with the publishing analyst to manage multiple, daily end-to-end publishing cycles and ensure each publication meets deadline
• Maintain high level quality control of internal research publications using proprietary systems
• Assess urgency of publishing issues; use sound judgment when escalating issues to support teams
• Gather Investment Professional feedback on all contractual research services by conducting surveys and entitlement reviews for renewals
• Partner with IIS colleagues on Vendor Relations and Vendor Administration for change management tickets for research services
• Issue and track spend approvals as part of the research service spend notification process
• Participate in enhancement discussions for internal systems and external vendor products
• Assist with the day to day functions of the physical Investment Research Library collection including cataloging, circulation and serial check ins

Qualifications

Experience and Education:

• Bachelor’s degree in related field required
• MLS or progress towards MLS preferred
• Familiarization with financial industry a plus

Skills and Knowledge:

• Possess strong verbal and written communication skills
• Strong Excel skills
• Have attention to detail and accuracy
• Possess the ability to prioritize and work on multiple tasks concurrently under strict time constraints
• Effectively work with diverse personalities in a dynamic environment across all levels of staff and management
• Knowledge of investment research process