Operations Content Manager, Red River Technology, Claremont, NH

Posted July 16, 2018

The Operations Content Manager (OCM) will be a creative, flexible, and self-motivated individual with strong organizational and interpersonal skills and the ability to manage change in a fast-paced and flexible company.  Initially, the OCM will be tasked with consolidating and structuring multiple disparate content and knowledge storage locations into a highly flexible but organized content management architecture within Red River.  This individual will then continually interface with stakeholders across the company to identify file storage requirements, continually evolving the knowledge management environment to improve scalability and efficiency and managing applicable content within the created structure.

Implementing and supporting third party add-ons as well as supporting and working with other Red River team members to implement custom integrations between applications will be required for this position.  The OCM should be familiar with Microsoft SharePoint site collection structuring and creation and have experience with creating and supporting SharePoint sites.  Experience with SaaS storage, knowledge management, and collaboration applications such as Box, Basecamp, and Communifire is a plus.

Primary Position Tasks:

• Creation and management of corporate knowledge management system
• Maintenance and monitoring of content management policies
• Administration and support of corporate document storage applications
• Assistance with implementation of in-house and third party add-ons and integrations
• Other duties as assigned

Minimum Education/Certification/Experience Requirements:

• Able to quickly learn and utilize new software applications
• Able to successfully build strong working relationships with coworkers and clientele
• Excellent at multitasking; able to successfully execute multiple projects simultaneously
• Familiar with configuring MS SharePoint site and site collection administration
• Fluent with Microsoft Office Suite

Preferred Education/Certification/Experience:

• Bachelor’s degree or equivalent
• Experience with designing, building, and managing corporate documentation structure

Essential Elements (Mental; Physical; Equipment used):

This position is an office position that requires sitting at a desk for multiple hours throughout the work day.  This is an in-office position located in Claremont, NH with likely 10% travel.

• We work with purpose, looking to disrupt the status quo in meaningful ways.
• We act with integrity, showing respect for all and demonstrating our commitment to ethics
• We value collaboration and work as a team to accomplish goals
• We elevate creativity, and support curiosity to re-imagine the use of technology
• We have a strong work ethic, and seek continuous improvement in all we do
• We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task. Ideal candidates have a strong focus on day-to-day operational excellence, and a personal style that builds trust, and inspires loyalty. The candidate should be motivated, proactive, be able to learn and adapt quickly.

Established in 1995, Red River delivers information technology solutions to a worldwide military and civilian customer base and the New England enterprise market including healthcare, financial services and education customers. Red River is ranked the 5th fastest growing company in NH by Business NH Magazine and has demonstrated consistent year over year revenue and employee growth since its inception. With corporate offices in Claremont, NH, Red River has satellite offices in Virginia. 

EOE M/F/DISABLED/Vet

Red River Computer Co., Inc. is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. If you are ready to join a growing company, please submit your resume and cover letter (required).

Please apply here.