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Deputy Director of Libraries, Cambridge Public Library, Cambridge, MA

Posted June 13, 2018

It is an exciting time to join the Cambridge Public Library as the Deputy Director! In addition to the stellar services, programs, and activities already offered, the CPL is embarking on an exciting new STEAM initiative that includes building a new maker space/innovation lab in the Main Library and a reinvention of how public commuting is done at the public library. The CPL will also soon be opening the newly renovated Valente Branch Library. This is an opportunity to make a huge impact on a beloved urban public library!

DUTIES & RESPONSIBILITIES:

  • Directs the public services functions of the Main Library and Branches

  • Manages the senior public services staff to evaluate and improve efficiency and effectiveness

  • Responds to patron complaints, patron suggestions, and problems with patron behavior

  • Manages problems with patron behavior; oversees implementation of library’s progressive disciplinary process

  • Convenes regular meetings of department heads to ensure that areas of common concerns are addressed

  • Oversees major program initiatives in cooperation with branches and departments

  • Evaluates employee performance, recommends remedial assistance, disciplinary action, and merit or position upgrades

  • Interprets library and city policies for library staff

  • Develops and updates policies and procedures as required

  • Oversees collections, budgeting for collections, merchandizing and display of collections

  • Oversees ADA implementation to meet needs of patrons

  • Attends major library and community events

  • Represents the Director and/or library at meetings and conferences

  • Participates in library-wide planning and decision making as a member of the library management team

  • Any other duties required by the Director for the good of the Library

 

MINIMUM REQUIREMENTS:

A master’s degree from an accredited graduate school of library and information science; a minimum of seven years of successful professional work, at least five of which have been in a position of administrative responsibility; public library experience preferred.  In exceptional instances, specialized education, training, and/or experience may be substituted for part of the educational requirement.

A broad background in librarianship; comprehensive knowledge of the principles, practices, techniques and trends of library services; Understanding of the role of technology in supporting patron learning and library operations; Demonstrated organizational and managerial skills necessary to lead, manage, manage change and motivate staff; Ability to plan, organize and administer a department; Knowledge of human resources management principles and practices; Experience developing creative and innovative programs and services; Excellent problem-solving skills; Effective oral and written communication skills; Demonstrated commitment to community service; Desire and ability to serve the public with friendliness, tact, and diplomacy; Desire and ability to work in a large, urban public library that serves a wide diversity of people and promotes equity, diversity and inclusion; Proven leadership ability; Ability to set own priorities for work to be done, and to meet deadlines; Necessary attributes: maturity, tact, diplomacy, resourcefulness, creativity, initiative, adaptability, flexibility, dependability, ability to work well under pressure, ability to delegate work effectively.

PHYSICAL DEMANDS:

Administers work typically sitting in an office and standing at a public service desk, with some walking, lifting and stair climbing. Requires ability to climb on stools to retrieve materials, to stoop, to kneel. Frequent sustained operation of computer equipment is required. Ability to listen, understand, interpret, and respond clearly to patron and staff requests and questions is critical. Regular contact is made with staff members, vendors, technicians, government officials and staff, and the general public. The job occurs primarily in the library buildings, with some activities scheduled outdoors and in the community.

WORK ENVIRONMENT:

Work is performed primarily in an indoor shared-office setting at the library. Normal office exposure to noise, stress and interruptions. May attend and participate offsite in continuing educational programs designed to keep abreast of changes.

To apply, click here.

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