Librarian, Lucidea, Woburn, MA

Lucidea is a global provider of content and information management software and services. Our products and services organize and deliver enterprise content, seamlessly integrate internal and external content sources and deploy business-critical information to corporate portals, intranets, extranets and the Web. Applications include content management, competitive intelligence, library, archives and records management, and litigation support and knowledge management. Lucidea products are known for their flexibility and ease of use and deployment.

Description:
We are seeking a full time Librarian to work in our Boston Office. You are a flexible, innovative and customer-focused individual. You will play a key role in our client services team both locally and internationally.

Responsibilities:

• Work with our development team to help develop and test new functionality/features
• Scope new project requirements
• Product documentation
• Stay abreast of the Library, KM industry issues and Lucidea products
• Project Management of a variety of Internal and Client Projects
• Provide both internal and external product support as a product expert

Requirements:

• ALA accredited degree
• Work independently with limited direction and within a team
• Excellent communication, interpersonal and presentation skills
• Excellent ability to analyze and solve problems, troubleshooting, deductive reasoning skills
• Ability to clearly document customer issues, status and resolution
• Knowledge of KM and library automation systems
• Commitment to customer service
• Working knowledge of CSS would be an advantage

Salary:

• Salary commensurate with experience
  

Contact:
Please send your resume and accompanying letter to [email protected]
We thank all candidates for their applications; however only those selected for an interview will be contacted.

For more information, click here.