Public Services & Outreach Librarian, The Munday Library, Austin, TX
Posted May 1, 2018
St. Edward’s University’s Munday Library is looking for a collaborative, innovative, and service-oriented person to become our new Public Services and Outreach Librarian. This professional position is an integral part of the Public Services Unit. We encourage applicants who are eager to learn, passionate about helping patrons, and who enjoy a challenge to apply. The Public Services Unit prides itself for being service oriented, dedicated to delivering services on the patrons’ terms, accessible and empathetic.
The primary focus of this full-time position is on customer experience, which encompasses research assistance (both in-person and through chat), circulation, and any support the customer might need in the Library Commons, (which may include first-tier support for printers, copiers, and computers).
This position will also be responsible for the library’s marketing and outreach initiatives, for both in-person and digital outreach programming, (e.g., social media). Much of the marketing and outreach programming is planned during the summer in conjunction with members of the Outreach Committee.
Managing competing priorities will require flexibility. This exempt position is supervised by the Head of Public Services.
Responsibilities
Public Services (70%):
- Provide research and information assistance as needed (chat, walk-up, etc.) at the library information desk and elsewhere
- Provide circulation assistance at the library information desk as needed (check in/out library materials, provide directional assistance, assist users on library computers and equipment, etc.)
- Will support ancillary Public Services operations as needed, including ILL, Reserves, Desk CRM, Guides and FAQs
- Provide occasional backup for evening/weekend support staff
Outreach / Marketing (25%):
- Lead the Library Outreach Committee
- Devise library-wide marketing plans
- Coordinate outreach events
- Collaborate with the Library Units, e.g., User Experience, Archives and Public Services, to disseminate information about the library
This position will participate in the library instruction program (5%)
- Other duties as assigned
Required Qualifications:
- Completed ALA-accredited master’s degree in library and information science
- Service oriented
- Excellent written and communication skills
- Successful candidate must complete and employment and/or criminal background check
- Preferred Qualification:
- Experience with marketing methods, practices, and techniques
- Familiarity and skill with social media platforms
Starting Date:
July 1, 2018
About St. Edward’s University
Founded in 1885 by the Congregation of Holy Cross, St. Edward’s University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward’s emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities.
The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward’s University employee benefits is available at https://www.stedwards.edu/human-resources/benefits-summary
How to Apply
Interested applicants should submit an online application at https://stedwards.applicantpro.com
Please include resume, cover letter, and three employment references.
St. Edward’s University is an equal opportunity employer. We encourage women and minorities to apply to our vacancies and hire only U.S. Citizens and documented workers. We do not offer sponsorship at this time.
Reference #: J18033
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