Library Assistant, Maine Maritime Academy, Castine, ME
Posted April 27, 2018
Title: Library Assistant
Location: Maine Maritime Academy’s Nutting Memorial Library
Application Information & Instructions: https://mainemaritime.edu/
Position Overview:
Reporting to the Head Librarian and working under the direction of the Public Services and Technical Services librarians as needed, this position provides support for the library’s professional staff as well as customer service for library patrons. The Library Assistant is the primary point of contact for the library’s billing and subscription workflows, and is in frequent contact with student and faculty patrons and Academy employees. Tasks are typically accomplished within well-defined parameters, but the ability to prioritize competing responsibilities and accommodate special projects is also required. Outstanding internal and external customer service skills and strong verbal and written communication skills are required, as is the ability to learn and apply basic library procedures, terminology, and principles. Intermediate to advanced computer skills, including the ability to learn to operate library system software and various databases, are essential. This is a 12-month, bargaining unit, hourly position with benefits.
DUTIES
- Process and track requisitions, orders, invoices and renewals and maintain accurate records of library acquisitions, subscriptions and standing orders
- File and maintain accurate records of library acquisitions, subscriptions and standing orders
- Process, label, repair, and organize library materials and complete basic copy cataloging tasks
- Assist with circulation, including patron billing, interlibrary loan, and course reserve processing
- Perform scheduled and as-needed shifts at the service desk, including limited reference services
- Retrieve and shelve library items as needed
- Create donor acknowledgement letters and assist with evaluating and processing gift items
- Open and route all incoming mail
- Handle basic phone and email inquiries and refer calls and emails to other staff as needed
- Maintain continuing resources, including nautical charts and government documents
- Maintain and provide regular, accurate statistics and reports on areas of responsibility
- May work with or provide limited training for student workers