Reference Assistant, Thomas P. O’Neill Library, Boston College, Chestnut Hill, MA

Posted April 10, 2018

Reference Assistant

The Thomas P. O’Neill Library at Boston College is seeking two Reference Assistants. This is an excellent opportunity for currently enrolled library and information science graduate students to apply library knowledge and reference service skills at a reference desk with a reputation for high standards.

Responsibilities

Provides excellent service to library patrons, both in person and by telephone. Answers library information and research questions at the O’Neill Library Reference Desk. Types of services provided include database and research tool selection, ready reference, basic technology support, directional assistance, and referral. Works on special projects as needed.

Qualifications

Required:  

• An understanding of information organization, research practices, library research databases, and library support services.
• Excellent reference service skills.
• Current enrollment in a MLIS/MLS program.

Preferred:

• Completion of reference coursework.
• Availability for weekday daytime hours during Summer 2018

Details about the opening