Research Services Coordinator, Mintz Levin, Boston, MA
Posted March 19, 2018
Job Title: Research Services Coordinator
Law Firm: Mintz Levin
Please Apply Online: https://careers.mintz.com/
Job Description:
Under the direction of the Director of Research Services, the Research Services Coordinator works as part of the team to provide quality support to all attorneys, legal staff, administrators and others firm-wide in the areas of document delivery, preparation and maintenance. There may also be responsibilities for special projects in areas commensurate with their knowledge and abilities.
The Coordinator is still developing skills and knowledge needed to handle the most complex and challenging research services tasks and assignments on their own. Part of this development entails the handling of administrative tasks.
They will be solely responsible for clearly designated projects but will also handle assignments and projects performed under the direction of a more senior person.
Responsibilities:
Research and Reference Services:
Obtain resources using document retrieval services, track purchases, reconcile invoices and charge clients where appropriate.
Maintain and develop department research guides with new and updated information, preserving a standard format and identifying documents that no longer provide value.
Maintain vendor pricing guides and documentation with new and updated information, identifying documents that no longer provide value.
Support research analysts in their efforts to support practice areas by preparing documentation for events, trainings and meetings using our branding and templates whenever possible.
Provide back-up support to practice, subject, industry and/or type of research specialist in areas identified by Director of Research Services.
Administrative and Resource Services:
Assist with the development of training materials.
Using SharePoint, assist research analysts with suggestions for changes to firm intranet.
Continuing Education and Communication:
Maintain current knowledge of developments in research and competitive intelligence services and resources.
Maintain awareness of current and emerging technologies relevant to research services and share knowledge with the team.
Actively participate in department meetings.
Other Duties:
Participate in special projects as assigned.
Qualifications:
MLS degree required and/or currently working towards this degree.
1-year experience providing research and reference in a law firm or corporate environment. Law firm experience is strongly preferred.
Familiarity with legal titles, legal research resources, library technologies, including software and products used for communication, research and knowledge sharing.
Ability to prepare reports, executive summaries, and other correspondence necessary to communicate research results.
Possess excellent written and verbal communication skills, including business-writing skills.
Strong organizational and administrative skills.
Excellent attention to detail and ability to execute through to completion.
Creative problem solving skills, reasoning ability and logical thought process.
Ability to work under pressure, prioritize competing demands and meet various deadlines.
Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
Ability to work independently and as part of a team.
Outstanding sense of customer service.
Enthusiastic, proactive and positive attitude.
Ability to handle confidential matters with discretion.
Must be self-motivated to produce quality work.
High level of integrity and honesty.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical.
Flexibility to work overtime when necessary.