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Technology & Technical Services Librarian, Clapp Memorial Library, Belchertown, MA

Position: Technology & Technical Services Librarian

Clapp Memorial Library, Belchertown, MA

40 hours/benefited

 

Salary: $27.14 per hour

 

Description: The Clapp Memorial Library seeks a knowledgeable, team-oriented Technology & Technical Services Librarian to balance a mix of cataloging, hands-on technical duties, and direct customer service. We’re looking for a motivated problem solver and a quick learner who also enjoys the challenges of working with ever-changing technologies to enhance library services.

 

Duties: Catalogs and processes new library materials; manages the Library’s technology services, information systems and technical infrastructure including installation, maintenance, and troubleshooting of computer hardware and software, databases and other electronic resources, and assorted equipment; evaluates current and future technology needs; manages ordering and inventory of computers and other supplies; organizes and leads training workshops for staff and patrons on a variety of technologies, both current and emerging, and produces explanatory documentation; maintains website; runs activity reports; collects and organizes usage statistics; communicates with online service vendors. Position includes evening work and friendly and courteous customer assistance at the public service desk as needed; other duties as assigned.

 

Applicants should be comfortable working with patrons of varied backgrounds, ages, and abilities. Must be detail-oriented, flexible, dependable, and able to deal with interruptions while juggling multiple tasks.

 

Qualifications:

  • Bachelor’s degree required; MLS preferred 
  • Evergreen ILS experience; previous C/WMARS experience a plus
  • Experience managing or implementing technological projects and maintaining automated library systems and related applications
  • Minimum two years paid public library experience
  • Excellent customer service skills and enjoyment of public service work
  • Skilled at patiently providing technical assistance to users with widely varying levels of expertise
  • Proficiency in WordPress, Microsoft Office, Windows
  • Ability to lift and carry up to 30 pounds. Position requires frequent walking, stooping, kneeling and keyboarding
  • Ability to work quickly and accurately

 

Send:

Cover letter, resume, and three references by January 19, 2018 to:

Sheila McCormick, Director

Clapp Memorial Library

[email protected]

PO Box 627

Belchertown, MA 01007