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Circulation Assistant, Hollis Social Library, Hollis, NH

Posted August 30, 2017

Duties/ Description:

Hollis is a small close knit community, located just over the Massachusetts border in southern New Hampshire. This job is a great opportunity to work at a busy Circulation Desk helping patrons of all ages. Our Circulation Desk is the main point of contact for all patrons (children, teen & adults) coming into the library and our goal is to provide a positive experience for all patrons. This position reports to the Library Director but receives instruction and daily priorities from the Circulation & Adult Services Librarian.

Essential Duties

  • Perform customer service functions at the Circulation Desk, including check-out and check-in of library materials
  • Provide basic computer support for patrons using the library’s computer stations
  • Create library signage and displays, as needed
  • Provide reference and readers’ advisory services to patrons
  • Answer phones and assist library users
  • Perform related duties as assigned

This position involves a variety of library circulation and clerical procedures with a heavy concentration on patron services and the ability to create a positive library environment. A sense of humor and a commitment to customer service is a must. This position provides excellent on the job experience for anyone looking to work in a public library after completing their master’s degree.

This job is a 9-16 hour a week position, including hours every third weekend. Candidate must be able to work weekends and evenings.

Qualifications:

High school graduate, with one year library or clerical experience working with the public. Must be detail oriented. Ability to maintain a professional demeanor and composure when dealing with challenging patrons. Ability to follow written and oral instructions. Ability to learn Dewey Decimal system, automated circulation system, and library circulation policies and procedures. Flexibility to deal with multiple tasks and patrons simultaneously. Basic typing/computer skills, comfortable with latest technology. 

Salary: $9.39/hr

Closing date: 9/22/2017

Send: Send resume and cover letter to:

Hollis Social Library

P.O. Box 659

Hollis, NH 03049

Attn: Laura Klain, Director

            Or  E-mail: [email protected]

Subject Heading: Circulation Assistant