Access Services Resource Sharing Specialist, Harvard University, Cambridge, MA

Posted August 21, 2017

Title: Temporary Access Services Resource Sharing Specialist       

Schedule/Hours: Monday – Friday 9 am to 5 pm (35 hrs/wk)                                        

Pay rate: $15/hr

• Process resource sharing requests placed by Harvard patrons to be loaned or scanned from lending libraries.
• Explains resource sharing policies to patrons.
• Uses various electronic or manual methods to verify citations and locate difficult items.
• Interprets resource sharing borrowing policies and procedures.
• Backs-up lending workflows as needed.
• Backs-up processing of materials for Harvard patrons as needed.
• Serves as resource sharing borrowing customer service contact, including telephone communication and all other forms of correspondence.
• Creates, updates, and maintains borrowing requests in resource sharing software (ILLiad).
• Creates and updates library records in the circulation subsystem (currently Aleph). Charges and renews materials in Aleph.

Basic Qualifications:

• High School degree required.
• Understanding of resource sharing practices and procedures.
• Ability to read and interpret documents and bibliographic data.
• Ability to write routine correspondence.
• Computer literacy and keyboarding proficiency required.
• Working knowledge of Windows environment required.
• Working knowledge of HOLLIS, OCLC, online catalogs, bibliographic databases and resource sharing software and associated tools.

To apply:

Send your cover letter and resume to [email protected].