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Reference and Instruction Librarian, Quinsigamond Community College, Worcester, MA

Posted July 10, 2017

QCC was established in 1963 to provide access to higher education to residents of Central Massachusetts. Since the early 60s, enrollment has grown from 300 to over 13,000 full and part-time day and evening students served. QCC offers over 70 associate degree and certificate career options in Business, Health Care, Technology, Liberal Arts, and Human Services. Additionally, over 137 credit and 300 noncredit courses are offered online, as well as a wide variety of classroom non-credit courses, workshops, and seminars. Classes are provided on the main campus, in downtown Worcester (Healthcare, Workforce Development, Continuing Education), at the Worcester Senior Center (Hospitality & Recreation Management), at Burncoat High School (Automotive Technology), and in the city of Southbridge.

GENERAL STATEMENT OF RESPONSIBILITIES:
The Part-Time Reference and Instruction Librarian provides reference services and instruction to students, faculty and staff at Alden Library and/or Downtown Library.

SUPERVISION RECEIVED:
Reports to the Dean for Library and Academic Support Services or designee

SUPERVISION EXERCISED:
None

DUTIES AND RESPONSIBILITIES:

  1. Staffs the reference desk and answers questions in person or via phone, email or chat.
  2. Leads library instruction sessions.
  3. Prepares course-specific materials to support students’ research needs.
  4. Keeps reference and instruction statistics as needed.
  5. Assists users in use of equipment and facilities.
  6. Assists full-time librarians on special projects in support of the services of the library.
  7. Actively support the teaching and learning process; practicing honesty and integrity in and out of the classroom; strive to create and support a student-centered environment while fostering academic innovation and excellence.
  8. Work actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork. Respect the function of dissent in an academic institution while advancing a collegial atmosphere of campus collaboration.
  9. Embrace the ideals of diversity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
  10. Provide flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assess processes and procedures and revise accordingly.
  11. Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

  1. Master’s in Library Science from an American Library Association Accredited Library/Information Science program.
  2. Experience in teaching library orientation and information literacy sessions to individuals and groups.
  3. Experience providing reference service using print and electronic resources.
  4. Excellent oral and written communication skills.
  5. Excellent Customer Service skills

PREFERRED QUALIFICATIONS:

  1. Experience working in a Community College library.
  2. Experience creating Libguides or other multimedia reference resources.
  3. Experience with chat reference and social media in library work.
  4. Experience providing reference and instruction for distance education.

SALARY:
MCCC Professional rate of $28.29 per hour. No benefits apply.

HOURS:
Day and evening shifts at both the West Boylston and Downtown Libraries as needed.

Wednesdays 5 PM to 8 PM, at our Downtown Library, 25 Federal Street, Worcester
Saturdays 9 AM to 3 PM, at our Alden Library 670 West Boylston Street, Worcester
These hours are for the fall and spring semester only.

TO APPLY:

Applicants should visit our website at  www.QCC.edu/human-resources for information about our college and must apply online by July 19, 2017. Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request. Bilingual persons are encouraged to apply. Quinsigamond Community College is an equal opportunity affirmative action college supporting diversity.

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