Library Services Assistant, Fenway Libraries Online, Boston, MA
Posted June 6, 2017
Fenway Libraries Online (FLO, www.flo.org), a consortium of academic and special libraries, seeks a Library Services Assistant. This individual will provide communication, content and software support, reporting, and assistance with training and documentation for the librarians and staff at FLO member institutions. This is a full-time position with benefits.
Responsibilities:
- Provide first-level support for library staff use of FLO-sponsored e-content resources including ebrary Academic Complete, EBL, Kanopy, and others
- Provide first-level support for library staff use of FLO-sponsored software applications including Voyager, CORAL, ComCat, and others
- Assist with written and online documentation for FLO-sponsored e-content resources and applications
- Assist with training library staff in the use of FLO-sponsored e-content and software applications
- Produce monthly, quarterly and annual reports and statistics
- Communication: maintain calendar of events, coordinate agendas, arrange meeting locations, assist with meeting management, and record minutes
- Maintain and improve FLO websites
- General administrative support
Qualifications:
- Bachelor’s degree required; enrollment in MLS or MLIS degree program preferred
- Excellent written and oral communication skills required
- Proven competence with desktop software applications including Microsoft Excel (required) and Access (preferred)
- Desire to participate in collaborative problem solving required
- Flexibility appropriate for a dynamic work setting, including schedule changes that respond to the needs of the consortium required
- Ability to travel to member libraries in Boston and Cambridge required
- Strong customer service ethic required; customer-facing work experience preferred
- Experience working or volunteering in libraries preferred
- Experience working with library content and software preferred
Compensation:
Competitive salary plus attractive benefits package
Start Date: July 1, 2017
To apply:
Send email including resume, cover letter, and contact information for three professional references to:
Walter Stine
Executive Director
Fenway Libraries Online
A complete job description is available upon request.
Fenway Libraries Online encourages the application of all candidates without regard to race, color, religion, sex, age, national or ethnic origin, sexual orientation, mental or physical disability, or veteran status.