e-Learning Systems Internship, Credo Education, Boston, MA

Credo Education is seeking a part-time e-Learning Systems Intern to join our team for Summer 2017, May – August.  You will help our customer integration team prepare our online courses for the fall semester for new and existing university customers – building custom courses, adding new course content, and setting up new customers.  This is a perfect internship for a student who is detail-oriented, enjoys learning and working in new technologies, who may even have some basic HTML skills.

Credo has a collection of education products designed to support higher education institutions teaching information literacy, critical thinking, effective communication, and qualitative reasoning.  Our Customer Success team is responsible for partnering with these customers to ensure the best possible use and experience with our resources.

A Boston-based student is preferred, but we will consider a student who lives out of the area to work remotely.

About the Internship:

• Configure content for Credo’s web-based learning platform and help complete customization requests from customers.

• Help prioritize and complete requests from customers around course start dates and customer integration requirements.

• Assist with the account maintenance and update cycle by integrating new and updated content and assessments in customer accounts.

• Setup and verify trial access for prospective customers.

• Write documentation for the Help Center to support customers with the best possible use of their resources.

About You:

• You are an undergraduate or graduate student.  All majors will be considered, but tasks seem best aligned with students studying information/instructional technology, information systems, library/information science, communications or education.

• You are both analytical and curious and can spend hours working on a challenge.

• You are capable (and enjoy) working with web-based resources and you are comfortable learning new technologies.

• You have a keen eye for detail and an innate knack for catching errors and ensuring quality.

• Basic HTML knowledge preferred, but not required.