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Access Services Librarian, Framingham State University, Framingham, MA

Posted April 22, 2017

Framingham State University is a vibrant comprehensive liberal arts institution located just 20 miles west of Boston.

Framingham State University is committed to Inclusive Excellence through collaborative and sustainable partnerships with faculty, staff, students and the greater community. At FSU, we encourage a supportive, diverse and collaborative environment in which we learn from each other through informed and open communication, institutional practices and community engagement. FSU provides a culturally relevant education that includes a beautiful campus with 53 undergraduate and graduate programs, a highly personalized teaching environment, and unparalleled commitment to excellence in diversity and inclusion.

Framingham State University is honored to be recognized for the third consecutive year as a recipient of the INSIGHT into Diversity prestigious Higher Education Excellence in Diversity (HEED) award. The HEED award is the only national recognition honoring colleges and universities that exhibit outstanding efforts and success in the area of diversity and inclusion throughout their campuses.

Visit http://www.framingham.edu/careers to learn more about employment opportunities at Framingham State University.

Job Description:

GENERAL STATEMENT OF DUTIES: The Access Services Librarian reports to and consults with the Dean of the Library on matters affecting public services and policies, and on all matters pertaining to the security and use of the library building. The Access Services Librarian performs a variety of managerial and operational duties that requires knowledge of library systems and procedures to provide access to the collection and assist patrons in the use of library resources and services. This highly visible position involves actively assisting library patrons and monitoring multiple library functions.

RESPONSIBILITIES: 

Supervisory Functions

  •  Supervises, trains, and evaluates the department’s full-time employees.
  • Supervises, hires, schedules, and trains all part-time student assistants and evening staff assigned to the Access Services department.
  • Serves as the liaison to the Financial Aid office and authorizes payment for all work-study students assigned to the Library.
  • Resolves all problems involving scheduling and coverage of public service areas, keeps track of work-study pay records, and keeps the Dean informed about any staffing issues.

Access Services Functions

  • Oversees all Access Services functions and communicates and enforces the department’s policies and procedures
  • Resolves problems concerning service, borrower eligibility, and copyright responsibility
  • Answers informational and directional questions
  • Oversees the work area and daily tasks associated with the automated circulation system, is involved in controlling delinquencies, collecting and depositing fines, providing access to print and electronic reserves, and communicating with the Registrar’s and Business office regarding student debts to the Library
  • Hires, schedules, supervises, trains, and evaluates student assistants
  • Provides regular training sessions for student assistants and instructs patrons in the use of the on-line public access catalog.
  • Oversees all Inter-library loan procedures and reviews software packages for applications that improves efficiency and supports resource sharing
  • Responsible for maintaining and updating Access Services information on the Library’s web page and for contributing to the Library’s student-centered events and activities
  • Collects and monitors statistics on all Access Services activities for annual report to be submitted to the Dean
  • Oversees stack maintenance that includes reshelving, inventory projects, and general participation in the weeding process
  • Manages course reserves
  • Troubleshoots public computers, printers, photocopiers, iPads, and library equipment
  • Provides input on Access Services policies and issues to the Dean of the Library
  • Represents the Library at Minuteman Library Network’s Circulation Policy Committee meetings and attends workshops and conferences to maintain and improve all Access Services functions
  • Expected to perform some Reference functions, such as assisting students with research questions, serving as an embedded librarian in courses on Blackboard course management system, and providing research instruction classes upon request
  • Expected to participate and contribute to the professional growth and development of the University community and carry out committee assignments and attend University functions (faculty meetings, commencement etc.) pursuant to the responsibilities as a professional.
  • Conducts general Library tours, as required and other duties, as assigned

Requirements:

REQUIRED QUALIFICATIONS: 

  • Masters degree in Library and Information Science from an A.L.A. accredited institution Evidence of the potential for a successful career in librarianship at an academic or research library
  • Ability to deliver and prioritize excellent customer service
  • Supervisory and training experience
  • Familiarity with online public access catalogs, ILL functions, basic copyright law, and policies and procedures related to public service.
  • Sensitivity to working in a diverse work environment
  • Ability to solve problems effectively and exercise good judgment
  • Adaptable and flexible
  • Strong organizational skills
  • Familiarity with print and electronic resources and the ability to provide training in the use of research materials
  • Ability to function both as a team member and a team leader
  • Proficiency with computers and electronic access technologies

PREFERRED QUALIFICATIONS: 

  • A second subject Masters degree


Additional Information:

This is a full-time, benefits-eligible position in the MSCA bargaining unit. Salary commensurate with experience in accordance with Appendix O of the Massachusetts State College Association (union) contract. (http://mscaunion.org/wp-content/uploads/2015/03/MSCA-Day-CBA-2014-2017-final-revised.pdf) 

Framingham State University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as an adult or juvenile on final candidates prior to an offer of employment for all positions. Framingham State University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude your application from receiving further consideration.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting a cover letter, curriculum vitae/resume, and unofficial transcripts. Candidates must also provide the names and contact information for three professional references who will automatically be sent requests to electronically submit written letters of recommendation.

For full consideration, application materials must be received by May 18, 2017.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or [email protected].

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