Workflow Analyst/Programmer, Yale University, New Haven, CT

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include two major art museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.

Position Focus: The Workflow Analyst/Programmer works with business units to evaluate needs, identify process improvements, and implement technical solutions to drive organizational change. The position is embedded within the Yale University Library Access Services and Technical Services departments with an initial focus on improving monographic processing, resource sharing, and materials workflows. The Workflow Analyst/Programmer is responsible for modifying and enhancing existing solutions, as well as developing system integrations, batch processes, web development, data warehousing, report development, and in-house application development where appropriate. The position will require a successful candidate to wear many technical hats and create sustainable relationships to provide consultative support to business units. The successful candidate will be technically adept, a self-starter, passionate about technology, communicative, collaborative, and be able to analyze business processes in order to understand where technology may or may not provide solutions. The Workflow Analyst/Programmer is a member of the Yale University Library IT department, reporting to the Director of Enterprise Systems and Services.

Required Education, Skills and Experience: 

• Bachelor’s degree. Three years of experience in analysis and programming of small to medium scale systems or an equivalent combination of education and experience.
• Excellent customer service skills, flexibility and a strong commitment to innovation, creativity, and excellence. Ability to maintain a focus on customer satisfaction, needs, and confidence in services provided. 
• Proven skills working to assess client needs, synthesize a shared vision, and work collaboratively to help clients achieve goals. 
• Demonstrated business systems analysis skills. 
• Strong analytical, organizational, and facilitation skills. Excellent oral and written communication skills. 
• Expertise in designing, developing, modifying, testing, and deploying applications. 

Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://www.library.yale.edu/about/departments/lhr/rank.html.

Preferred Education, Skills and Experience: Experience related to project management; programming (e.g. .Net/C#, Java), web application technologies, SQL and reporting packages, workflow documentation. Knowledge of library applications (e.g. ExLibris Voyager, OCLC subscription services, Atlas ILLiad and Ares) and associated web services. Knowledge of library operations related to acquisitions, cataloging, and fulfillment.

The University and the Library
The Yale University Library, as one of the world’s leading research libraries, collects, organizes, preserves, and provides access to and services for a rich and unique record of human thought and creativity. It fosters intellectual growth and supports the teaching and research missions of Yale University and scholarly communities worldwide. A distinctive strength is its rich spectrum of resources, including around 15 million volumes and information in all media, ranging from ancient papyri to early printed books to electronic databases. The Library is engaging in numerous projects to expand access to its physical and digital collections. Housed in eighteen buildings including the Sterling Memorial Library, the Beinecke Rare Book and Manuscript Library, the Center for Science and Social Science Information, and the Bass Library, it employs a dynamic and diverse staff of approximately five hundred who offer innovative and flexible services to library readers. For additional information on the Yale University Library, please visit the Library’s web site at www.library.yale.edu.

Salary and Benefits
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country’s great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Review of applications will begin immediately and will continue until the position is filled. Applications, consisting of a cover letter, resume, and the names and contact information of three professional references should be submitted by applying online at http://bit.ly/2lD4BuJ 

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.