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Web & Discovery Services Librarian, University of Massachusetts, Dartmouth, MA

About University of Massachusetts Dartmouth:

The University of Massachusetts Dartmouth distinguishes itself as a vibrant public university actively engaged in personalized teaching and innovative research, and acting as an intellectual catalyst for regional and global economic, social, and cultural development.

The University of Massachusetts Dartmouth values excellence, diversity, transparency, student-centeredness, accountability, innovation, engagement, collaboration, collegiality and safety.

University of Massachusetts Dartmouth employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, family medical history or genetic information, military service, veteran status or other non-merit based factors.

The University of Massachusetts reserves the right to conduct background checks on potential employees.


Job Description:

SUMMARY PURPOSE OF POSITION: The librarian in this service-oriented position develops and enhances all library user interfaces. This includes the library’s website and blog as well as our Primo discovery service. The Web and Discovery Services Librarian will be part of a creative and forward-looking team and will participate in new library initiatives such as configuring and customizing the Collection landing page for our digital resources and the user interfaces for journals published in the library’s instance of Open Journal Systems. This librarian will lead the library’s usability efforts and will adapt new and existing web tools to improve the library’s online platforms and interfaces.  This librarian also assists in administering core library systems such as the Alma library services platform.  The Web and Discovery Services Librarian will provide quality service and support to library staff and patrons in the area of library technologies and online services.

Follow the University’s best practices to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.

EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:

  • Designs, develops, and maintains the library’s web presence, including the library’s website, the front-end of the library’s discovery system, and various content management systems.
  • Applies an in-depth understanding of library patron needs when designing, developing, and modifying library interfaces.
  • Improves discoverability and user experience through Primo backend configuration.
  • Works on discovery system integration with third party systems.
  • Follows standards and best practices for web accessibility.
  • Designs and conducts usability testing of all user interfaces and web design, and develops related guidelines and assessment strategies.
  • Coordinates workflows, sets guidelines, and ensures that the libraries’ web presence is accurate, up-to-date, user-centered, and accessible.
  • Explores, recommends, and adopts standard and emerging tools, techniques, methods, and applications to deliver a robust and reliable online experience for all library users.
  • Participates in the design, development, and implementation of all interfaces and platforms that support the delivery of library services and collections.
  • Coordinates library relationships with information technology vendors and reports issues/problems.
  • Works to seamlessly integrate records from disparate systems into the discovery system.
  • Develops images and graphics for use in library supported platforms and systems.
  • Documents workflows and standards related to all aspects of the library’s web presence and services including related applications.
  • Works with LSDS colleagues to develop and expand support for digital asset management, the library’s online publishing initiatives, discovery tools, and other critical library services.
  • Develops or utilizes available APIs and web services to search and interact with third-party systems.
  • Assists in configuring and managing library authentication systems.
  • Provides professional and courteous technical support for a wide variety of applications and systems.
  • Works with LSDS and CITS staff to maintain operational and administrative support for the library’s Linux and Windows server environments.
  • Participates in research, development, and other library information technology-related projects as needed.
  • Performs security reviews, code and system updates, and backup and recovery processes.
  • Serves as subject specialist for assigned disciplines, providing library instruction, collection development and specialized reference service.
  • Serves on library and university committees, groups, and teams.
  • Participates in the delivery of reference service by staffing the reference desk.
  • Performs other duties as required or assigned. 

 

 
Requirements:

MINIMUM QUALIFICATIONS:

EDUCATION:  Master’s Degree in Library/Information Science from an ALA-accredited institution of higher education or equivalent.

EXPERIENCE:

Experience in the design, development and management of web interfaces, including demonstrated proficiency with HTML, CSS, and web authoring tools

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Working knowledge of relevant coding languages such as Javascript and PHP.
  • Ability and willingness to develop workflows and standards related to all aspects of the library’s web presence and services including related applications.
  • Strong problem solving skills.
  • Excellent organizational skills, including the capability for managing a variety of tasks and multiple priorities. 
  • Demonstrated initiative and proven ability to learn new technologies and adapt to changes in the profession.
  • Understanding library services and technologies in an academic environment.
  • Strong service orientation and awareness of end user needs as related to library online services and technologies.
  • Possesses an understanding of, and a commitment to, usability testing and ongoing assessment of web interfaces.
  • Demonstrated ability to thrive in a team environment, working both independently and collaboratively as appropriate.
  • Ability to learn new technical skills quickly and adapt emerging technologies to new domains.
  • Proven ability and willingness to share expertise with colleagues and to articulate technology strategy to non-technical staff and patrons. 
  • Must be available to respond to situations and systems maintenance work that will occur during weekends or evenings.
  • Excellent oral, written, and interpersonal communication, including the ability to develop written project documentation, process procedures, reports, etc.

PREFERRED QUALIFICATIONS:

  • Knowledge of Responsive Web Design and W3C Web Usability Guidelines.
  • Experience supporting an Integrated Library System (ILS)/Library Management Platform and/or discovery system such as Ex Libris’s Primo.
  • Experience using web development languages such as PHP, Javascript, XML, XSLT, and CSS3.
  • Experience with content management systems such as Drupal or WordPress
  • Experience with managing projects, meeting deadlines, and communicating to various stakeholders in an academic library environment.
  • Experience working in a Linux environment.
  • Experience supporting web applications utilizing the LAMP stack (Linux, Apache, MySQL, PHP)

 

 Additional Information:

WORKING JOB TITLE: Web and Discovery Services Digital Services Librarian           

Department: Library: Systems Digital Services Librarian Digital                                   

Bargaining Unit Status: AFT Faculty Federation                           

EEO Status:  3.4  Job Code:  243

FLSA Status: Exempt                             

Annual Salary: Assistant Librarian  $55,330
                          Associate Librarian $64,796

Application Instructions:

To apply please submit a letter of interest, current resume and the contact information for three professional references.

The review of applications will begin February 28, 2017 and continue until the position is filled.

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