Knowledge Services and Technical Literacy Internship, Cambridge Innovation Institute, Needham, MA

Cambridge Innovation Institute (CII) is offering an internship opportunity, available immediately, to candidates who seek practical experience in key areas of corporate knowledge and technology services. The intern will have the opportunity to contribute directly towards the development of services, products, policies, and other aspects of service development and delivery.

This internship uniquely positions the intern to support and learn from cross-functional departments within Cambridge Innovation institute. The intern will work with managers in Knowledge and Information Services (KIS) and Information Technology (IT) on projects relating to developing information and technology services, including developing information and technology literacy. This includes participating in the expansion of the corporate training site and its contents, redesigning and rebranding the services of KIS, redeveloping the KIS intranet site, and developing search training material for staff. Projects will involve balancing detail-orientation and the opportunity to apply broader perspectives. CII’s Intranet is a SharePoint site that is integrated with Office365 and OneDrive. 

This internship will suit candidates who are interested in learning how to apply principles they have learned in courses related to knowledge management, technology, information services, online and digital information services, including site/product/service usability (user interfaces, metadata, search optimization, etc.). Candidates should have an interest in helping to meet users’ information, knowledge, and technical needs; understanding needs/problems and developing solutions; applying strong writing and communication skills; and working with technology. Experience in SharePoint, writing (technical, scientific, journalism, or business communication), and training would be helpful, but is not required.

This position involves 10-15 hours per week. Working hours are flexible during weekdays. Compensation is $15/hour. To apply, please send your cover letter and resume to [email protected].

Cambridge Innovation Institute (CII) is a knowledge-based company that supports the development of knowledge and innovation in scientific, technical, engineering, and medical organizations and disciplines. We provide cutting-edge events, publishing, and training to leading commercial, academic, government and research organizations across the life science and energy industries. To learn more about the Cambridge Innovation Institute, please visit: http://www.cambridgeinnovationinstitute.com/

Please send your cover letter and resume to Shauna Samson, [email protected].