Head, Technical Services, Peabody Institute Library, Danvers, MA

Posted January 14, 2017

Description Head of Technical Services for a busy municipal library; 37.5 hours per week, year round position; work schedule includes every third Saturday and one evening per week. Works under the supervision of the Library Director.

Specific Duties: Oversees all technical services operations for a busy municipal library serving a community with a population of 27,483. Duties include:

• Ordering, processing, inputting, and cataloging of library materials.
• Direct supervision of two full-time staff members and two volunteers.
• Repair of damaged books and materials, and maintaining supplies for this purpose.
• Collaboration in weeding and withdrawing non-repairable and outdated materials.
• Performing circulation transactions to include checking materials in/out, placing and delivering patron holds, renewing loans, advising patrons as to the status of their account, registering new patrons, performing catalog searches, receiving/processing materials and acting as reader’s advisor. Answering general library inquiries and questions.
• Represents the library at various outside technical service-related forums and meetings.
• Providing reference/information services to patrons.
• Explaining and enforcing library policies and procedures to patrons.
• Providing patrons assistance with basic personal computing skills to include Internet use and user- level troubleshooting of equipment.
• Performing other duties as assigned.

Qualifications: MLS and at least four years of library experience with progressively increasing responsibility required. Experience with automated integrated library systems, customer service and staff training required. Demonstrated successful leadership and supervisory experience. Demonstrated currency and flexibility in adapting to new technologies required. Excellent oral and written communication skills required. Demonstrated ability to relate to patrons and staff with a friendly, courteous and professional manner required. Must be capable of lifting up to 35 pounds. Duties require frequent walking, stooping and kneeling.

The position will be subject to a 90 day probationary work period.

Competitive benefits package.

Salary: $51,893 to $65,835 in 7 steps

Closing Date: January 27, 2017

Send: Forward a letter of application and resume by January 31, 2017 via email to [email protected] or send hard copy to: Alan Thibeault, Director, Peabody Institute Library, 15 Sylvan Street, Danvers, MA 01923.