Conference: Service Design: The Holistic Experience

Posted November 1, 2016

User experience remains a hot topic after NEASIST’s 2016 UX conference, and now you can deepen your understanding with a holistic view of service design. Do you want to tailor your entire ecosystem — personnel, spaces, and systems online and offline — to improve your users’ experiences?

The New England Chapter of the Association for Information Science & Technology, together with the Simmons College Student Chapter, invite you to participate in our 2017 Winter Event, Service Design: The Holistic Experience.

WHEN: Thursday January 12, 2017

WHERE: Simmons College in Boston

With participatory breakout sessions and thoughtful keynotes, this one-day conference will give you theconcepts you need to talk to stakeholders in your organization about service design. It will give you toolsyou can use to gather the data that will inform your organization’s service design discussions. It will give you a platform to share your ideas and experiences designing better services.

 

What should you do now?

Save the date for Service Design: The Holistic Experience on January 12, 2017

Get in touch with [email protected] by 11/4 to propose a talk, breakout session, tour, or lightning round if you’re interested in sharing your own service design experience — redesigning spaces, websites, or services of any kind.

 

NEASIST Program Committee Co-Chairs Louisa Choy and Kate Nyhan