Associate Consultant/Junior Developer, Acorio, Boston, MA
Posted June 23, 2016
Do you want to learn new technologies, gain indispensable consulting skills and advance your career? Are you bright, articulate, innovative, hardworking and looking to grow with a fast-paced startup? Join the awesome team at Acorio as an Associate Consultant and grow your career here!
The Associate Consultant will be hired and trained in our Acorio Academy program- an intensive training designed to teach smart up-and-coming technology professionals how to develop on the ServiceNow platform and become world-class consultants. During and after the program, Associate Consultants will work alongside and learn from experienced Consultants and team members and contribute to developing solutions for our customers’ transformative business problems in IT, HR, and Finance.
What you will be doing:
As an Acorio associate consultant, your analytical, interpersonal, creative thinking, business management and leadership skills will be called upon from day one. You will learn how to develop and configure the ServiceNow platform (a cloud-based software platform for enterprise service management) and the IT Service Management Industry. In addition you will become fluent in core consulting skills including client communication, process work, and collaborative team functioning.
Every day is different, but here’s just a sample of the things you can expect as you are placed in the thick of the action, working side by side with some of the best in the business:
Initial duties include
- Work as a member of project teams performing basic Service Management configuration, testing and documentation as you learn to use the ServiceNow platform.
- Provide clients with powerful facts and analyses that outline solutions and insight.
As you gain more skills, you will be increasingly involved in the following activities:
- Solve technical challenges across multiple complex projects at a time
- Hone your consultative skill set
- Work alongside project team members to develop technical and process solutions to customer business problems
- Turn business requirements into technical solutions
- Interact with customer business and technical team members in person and virtually via WebEx, etc.
- Configure, customize, enhance and test all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.)
- Prepare client facing and internal technical deliverables
- Establish Acorio implementation best practices and service offerings
- Drive continuous improvements to increase Acorio’s delivery efficiency and quality
- Collaborate with team to develop next-gen platform technologies and apps
- Innovate on ideas for software applications to develop and sell
About You:
- You find a reason and the strength to complete a task, even when challenging, without giving up
- You are a critical thinker that likes to break things down, analyze, reason and problem solve
- You have a demonstrated passion for technology- you are actively tinkering with relevant tools, reading/writing blogs, hacking/innovating.
- You are ambitious, with an analytical skill set and endless curiosity, pushing yourself to always be learning
- You are articulate and enjoy communicating complex items simply
- You are energetic and enthusiastic
- You are deadline-driven, organized and able to multitask
- You are flexible (what we call “roll easy” here) and you thrive when working with a close-knit team
Must Have:
- 0-2 years of work experience
- Experience with JavaScript
- Experience with web development concepts and technologies
- Database knowledge- concept of querying tables, etc.
- IT service desk/help desk support experience a plus
- Excellent verbal and written communication and presentation skills
- Experience with Angular JS, Twitter Bootstrap a plus
Acorio is headquartered in Boston with solution teams throughout North America. We are proud of holding one of the highest Customer Satisfaction scores in the ecosystem and being a ServiceNow employer of choice! Read more about our company and our unique culture at: www.acorio.com/careers