Library Clerk, Quincy College, Quincy, MA

Reporting to the Director of Library Services and the Dean of the Plymouth Campus, the Library Clerk is an entry level administrative staff member whose duty is to assist in managing the library’s front desk. This includes: checking books in/out; renewing books; pulling books daily from the library shelves in accordance with OCLN “holding book” request reports and preparing them for transport to the borrowing libraries; supervising student employees assigned to the front desk; collecting data and preparing/running reports for statistical purposes; answering basic informational questions; troubleshooting student computer issues, etc.

Essential Functions:

• Check books and AVs in/out; Manage all circulation functions. Troubleshoot circulation problems/issues. 
• Develop correspondence to library users about overdue items or other circulation issues.
• Pursue and resolve network delivery questions and issues
• Renew book and AVs; pull books daily from the library shelves in accordance with OCLN “holding book” request reports and prepare them for transport to the borrowing libraries;
• Collect data and prepare/run reports for statistical purposes; Provides trending reports. 
• Answer basic informational questions; provide initial level reference assistance including instruction in the selection and use of library resources.
• Provide troubleshooting assistance with student computer issues, etc. Oversee operation of the Library Computer Lab and general use computer equipment.; serve as point of contact with IT on problem resolution.
• Oversee the reserve collection; manage ordering of reserve materials; track changes in required texts per semester. 
• Process new materials short of full cataloging records.
• Assist with initial processing of new reserve titles, tracking usage, putting faculty requested material on reserve, etc. 
• Check in print journals received, process and shelve journal issues; investigate and negotiate journal prices. 
• Remove outdated journal issues and de-accession them from OCLN holdings reports; claim missing or damaged journal issues.
• Supervise student employees assigned to the front desk; Select, develop schedule, train and supervise all student employees; track hours; collect and submit timesheets. 
• Oversee day-to-day facility functioning; assume responsibility for operation of library facility in absence of supervisor and troubleshoot problems that arise. 
• Maintain familiarity with College programs, events, schedules, policies, procedures, regulations, and practices;
• Develop marketing materials to promote student usage of library resources.
• Participate in mandatory training/coursework; including but not limited to:
  • Title IX and Sexual Misconduct ◦Non-Discrimination & Sexual Harassment
  • Security Policy and Notification of Security Reporting
  • FERPA
  • Municipal Ethics Law
• Assume other duties as assigned by the Director of Library Services or Dean of Plymouth Campus.

Supervisory Responsibilities: May oversee student employees

Work Hours: Full time – 35 hours, generally between 9am to 5pm Monday through Friday; Occasionally a temporary change in schedule may be required to provide back-up coverage at other times the library is open such as evenings or weekends. 

Requirements:

• Educational Experience: High School diploma required or equivalent; Associate’s degree preferred.
• Excellent customer service, listening and communication skills.
• Excellent organizational skills and meticulous attention to details
• Strong computer skills including a basic knowledge of Microsoft Office.
• Flexibility with work place scheduling needs.
• Library experience preferred.

Please submit the following documents online:
Resume
Cover Letter